The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 818 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been introduced to the Flash Centre in Birmingham many years ago, I continue to watch their website and purchase when I need. Kevin and his staff are most helpful,”

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Posted 2 years ago

“Excellent speedy service!”

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Posted 2 years ago

“Excellent service and so helpful. Product knowledge was amazing, and a great help.”

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Posted 2 years ago

“Great prices, service and products as always from TFC, wish they'd open branch nearer me. Let down by the courier: Flash Centre great, UPS less so!”

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Posted 2 years ago

“The items didn’t arrive in time for the shoot. No explanation why dispatch was delayed so long.”

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Posted 2 years ago

Hi Bradley, thank you for the honest review. Whilst it is never nice to see negative customer feedback, it gives us an opportunity to assess what we're doing and improve our service for all our customers. The service you received is not to the standard a valued customer deserves, and is not in line with the very high standard we set for ourselves, so I can only apologise sincerely. We have conducted a thorough internal investigation to find out what went wrong, and ensure it doesn't happen again. I have reached out to you directly with some further details, please check your email inbox. Thanks and apologies again. Mike

Posted 2 years ago

“very surprised by next day delivery, but found the nearly £10 delivery charge for 2 bulbs a bit steep”

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Posted 2 years ago

“Solid reliable retailer with good advice and knowledge to hand.”

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Posted 2 years ago

“Easy ordering process, notifications received and fast next-day delivery as per usual with TFC. Thanks!”

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Posted 2 years ago

“Quick delivery and item arrived intact but cost me £10 postage for 2 bulbs that weigh a few ounces. I missed delivery cost when ordering or I would have cancelled.”

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Posted 2 years ago

“Always great service, knowledgeable support and fast delivery. Don't go anywhere else!”

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Posted 2 years ago

“Looking to upgrade from my D-Lites to include a TTL function, HSS and a mains free option I found The Flash Centre advice and not pushy approach to be very helpful. I moved on to an Elinchrom One/ELC and Skyport Plus solution, with very quick delivery and no fuss. Highly recommended.”

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Posted 2 years ago

“Amazing price and service. Delivery came on time also.”

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Posted 2 years ago

“Delivery of Elinchrom One very fast and at a great price. Still waiting for a beauty dish grid due to supplies”

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Posted 2 years ago

“Excellent prices and fast delivery of quality products.I have used them twice now and I will use them again.”

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Posted 2 years ago

“Great service - always helpful. Delivery arrived next day!”

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Posted 2 years ago

“Excellent and incredibly speedy service, ordered one day, delivered the next. Thank you”

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Posted 2 years ago

“Goods were well priced, the packaging was good and delivered on time.”

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Posted 2 years ago

“Over all pleased with my purchase. Was in stock and despatched quickly. My only gripe is that I had to pay £9.95 delivery for four fastners that fit into an envelope and they only cost £5.99 + VAT A cheaper delivery option would be helpful and would encourage me to purchase more parts in future from The Flash Center.”

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Posted 2 years ago

“Very helpful and informative”

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Posted 2 years ago

“Very helpful, next day delivery”

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Posted 2 years ago

The Flash Centre is rated 4.9 based on 818 reviews