The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 818 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

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“Friendly, helpful enthusiastic staff with great communication”

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Posted 2 years ago

“I've been shopping with The Flash Centre for a number of years now and always had great service and good deals.”

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Posted 2 years ago

“Everything I ordered turned up really quickly. No fuss.”

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Posted 2 years ago

“Recent on line purchase, excellent”

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Posted 2 years ago

“Always great service. You get what you pay for, but in the case of The Flash Centre you also get the best advice! Now I will be using my new softboxes to take my business to the next level.”

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Posted 2 years ago

“The camera arrived next day morning and without any problem. I very happy to have the great price and services.”

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Posted 2 years ago

“My first stop for Elinchrom equiptment.”

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Posted 2 years ago

“A+”

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Posted 2 years ago

“Mike was so helpful with his advice and arranged super-fast delivery of my Fuji camera and filters which arrived the next day. Highly recommended retailer and keen prices.”

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Posted 2 years ago

“Great price for the two Godox AD200 Pros I purchased and very quick delivery. But more importantly I had a problem with them when upgrading the firmware and The Flash Centre quickly sent me a RMA, fixed the issue and dispatched the two units back to me. Couldn't ask for better service. Highly recommended.”

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Posted 2 years ago

“good services”

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Posted 2 years ago

“they split the shipment which wasn't an issue this time… BUT its better to have one delivery as it allows me to manage my time better. Quick phone call would have saved you the second delivery charge.”

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Posted 2 years ago

Hi Robbie, Unfortunately, your order was split because not all of the items were available in the same location, so some came from our Leeds branch and some came from our main warehouse. Sending them separately, directly to you, means you get them faster and of course, the charge to you is the same either way. We're looking at ways of keeping customers better informed when a delivery might come in two parts like this and your feedback is very useful to us. Thanks - Alex

Posted 2 years ago

“Excellent service item arrived next day and quick email replies”

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Posted 2 years ago

“I just received my order. very fast, I had a question before my order the customer service was amazing. I received my item and recognized that it does not look new it's scratched up and lens not clear and sharp I'm waiting for them to return and tell me what to do.... I'm sure ill get the same good customer service and I don't have what to worry about. because they are great. I would for sure order again.”

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Posted 2 years ago

“Excellent service, posted out very quickly, responded to my queries on line very quickly too”

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Posted 2 years ago

“Love the guys there they alway do their best. I would have given the 5 stars but they failed to let me know that the one order was two deliveries so I thought they hadn’t packed the missing item other than that all good”

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Posted 2 years ago

Hi Mike, thanks so much for the positive review and for the additional feedback which we will certainly use to improve our service. In theory, you are supposed to receive an automated email for each part of a delivery which would include the tracking number for each parcel. We will have a look into this to see why perhaps you did not get this, or if there is anything we can do to improve the timing or contents of these emails to ensure you get all the information you need as clearly as possible. Thanks again, and look forward to welcoming you back to TFC in future.

Posted 2 years ago

“Good website, good deals and quality service.”

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Posted 2 years ago

“Great service as always”

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Posted 2 years ago

“Great company. A friend of mine recommended it to me and I feel now it's my turn to give my recommendation to others. The items that I've ordered were delivered quickly. They have an excellent customer service too. I had a small issue with a part I received and the way it was dealt with was great. Highly recommend and they had very competitive prices too. Would definitely order again.”

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Posted 4 years ago

“Knowledge, years of experience and a great postal/ delivery service getting us through the pandemic. Thanks.”

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Posted 4 years ago

The Flash Centre is rated 4.9 based on 818 reviews