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The Fish Society Reviews

4.7 Rating 22,806 Reviews
91 %
of reviewers recommend The Fish Society
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 16th February 2025
Carina
The Fish Society 5 star review on 8th July 2023
Stephen Squires
The Fish Society 5 star review on 21st January 2023
Marie Wilde
The Fish Society 5 star review on 26th December 2022
Nichola
The Fish Society 5 star review on 25th December 2022
John Hardingham
The Fish Society 5 star review on 25th October 2022
Karen Phillips
The Fish Society 5 star review on 23rd October 2022
Lucy Latham
58
Anonymous
Anonymous  // 01/01/2019
Not happy at all, wasted my money cos I do not enjoy that fish
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Posted 6 days ago
Disappointed
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Posted 1 week ago
They didn’t.
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Posted 1 week ago
It didn’t make me happy, the kippers were hard and dry.
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Posted 2 weeks ago
The items purchased were a complete disappointment with little or no taste
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Posted 2 weeks ago
Overpriced for what I received. Flavours were lovely though. I feel bad giving a poor review but not value for money: it was expensive!
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Posted 3 weeks ago
I may try again at some point.
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Posted 3 weeks ago
Not really I was disappointed
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Posted 1 month ago
Not good enough and the standard of quality is poor.
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Posted 1 month ago
Hi Ka Wong Henry Fong, We are sorry to read you have not been entirely satisfied with the products you have received. We have emailed you to address these concnerns. We look forward to your response. Kind regards, The Fish Society
Posted 3 weeks ago
Previous orders of fish have been good but the last few including the bulk prawns and lightly dusted plaice fillets was not up to your usual standard of freshness
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Posted 1 month ago
bad customer service. Didnt even reply
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Posted 1 month ago
Dear customer, We have looked for any previous correspondence from yourself but have fallen short. We would like to address any concerns. Please email us at customerteam@thefishsociety.co.uk We look forward to hearing from you. Kind regards, The Fish Society
Posted 3 weeks ago
your policy of not ringing door bells means i didnt find my delivery for two days.Because i am severly disabled and living on the first floor a ring on the entry buzzer would have alerted me of the delivery.The money i spent and wasted i cannot afford to lose.P leslie
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Posted 1 month ago
One of your lobster packets made me very sick
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Posted 1 month ago
They did not.
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Posted 1 month ago
UNfortunately the langoustine were extreeml poor quality. They were almost the texture of cotton wol and we had to throw half of them away as they just disintegrated when we tried to peel them. Sorry but very dissapointed
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Posted 1 month ago
Refunded missed delivery quickly
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Posted 1 month ago
Could you please tell me how this is classed as organic. Is it the pellets you feed the salmon as I am presuming it is farmed. I usually get my fish locally but it is from Scotland - I haven't had any problems with my present supplier but it is not organic. I found the fillet chewy and dry tasting!!!!!
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Posted 1 month ago
Hi Pauline, Organic salmon is indeed farmed, but it is raised under strict organic standards that go beyond just the feed. Here’s what qualifies it as organic: Feed: The salmon are fed a diet of certified organic plant and animal feed. This feed is free from synthetic pesticides, herbicides, and GMOs, ensuring it aligns with organic principles. Farming Practices: Organic salmon farms are carefully managed to minimise environmental impact. This includes limiting the density of fish in pens to prevent overcrowding, maintaining water quality, recycling water, and disposing of waste responsibly. Certification: Organic salmon farms must be certified by an official organic certification body. They are subject to annual inspections to ensure compliance with organic regulations. Health and Environment: Organic salmon farms create a natural and healthy environment for the fish. Antibiotics are only used under strict veterinary guidance, and the fish are raised in conditions that promote their welfare. So, while organic salmon is farmed, it is done in a way that adheres to rigorous environmental and ethical standards, making it significantly different from conventional aquaculture. We hope this may clear things. If there is a concern or if we could be of any assistance, don't hesitate to contact us. Kind regards, The Fish Society
Posted 1 month ago
I cannot thank Benito Gabriel enough for helping me recover my investment worth about €125650 from a scam broker. I was devastated after realizing I had been scammed and thought I would never see my money again. Benito professionalism, knowledge, and dedication were truly remarkable Contact this agent via 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒
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Posted 2 months ago
I ordered these (three lobsters and 24 scallops) to arrive for a special New Year's eve meal. They were dispatched via DPD but when I got the tracking details we were drop 133 of 208. Unsurprisingly, at 6:30pm I received a notification saying the driver had returned to the depot with my parcel and delivery would be rescheduled. The following day, I received a message saying the parcel had been destroyed as it was perishable. Clearly the right thing to do, but what a waste of lobsters and scallops and how stupid to not use a priority delivery service that actually delivers perishables in a timely fashion. To be fair, the refund was swiftly processed when I called but as a first time customer I won't be ordering again.
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Posted 2 months ago
Excellent quality delivered on time!
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Posted 2 months ago
The Fish Society is rated 4.7 based on 22,806 reviews