The Fireplace Studio Reviews

Name: The Fireplace Studio
Rating: 4.95

5.0 Rating 210 Reviews

98 %

of reviewers recommend The Fireplace Studio

Company Reviews

Metrics

Info

5.0

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0115 939 6169

Email:

info@the-fireplace-studio.co.uk

Location:

213 Derby Road, Bramcote, Nottinghamshire NG9 3JA, ,

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The Fireplace Studio 5 star review on 27th November 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From our first visit to the showroom to the fitting of the fire, excellent service, Dean fitted the fire he was very polite and tidy, explained all about the fire. Would recommend this company.”

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Posted 7 years ago

“Andy Riley went to great effort to design a fire and surround to fit our 1980's inglenook fireplace. When a problem was incurred it was resolved quickly. John and Dean took great care fitting the fire today. The end result looks really great.”

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Posted 7 years ago

“The staff were very helpful and friendly they answered all our queries and when it came to the survey and fitting we could not fault them the fitter was excellent he has done a wonderful job and our new fireplace looks beautiful he was very polite and friendly and has done a really good job we would certainly recommend The Fireplace Studio”

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Posted 7 years ago

“The entire process was made very easy from the helpful staff in the showroom to the survey and installation, great product and refreshingly good service.”

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Posted 7 years ago

“The showroom had a wide range of stock and the staff were very helpful. Everything from the first home visit to the actual installation of the fire and fireplace was very efficient. I would happily recommend the Fireplace Studio.”

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Posted 8 years ago

“Our new fireplace looks amazing ... From start to finish nothing was too much trouble ... Highly recommend this company if you are looking for a quality no fuss job, helpful in every way . Thank you”

Helpful Report

Posted 8 years ago

“Completely satisfied with how I was dealt with in the showroom, by the surveyor, and the fitters. The fire and the surround itself have transformed our living room, and I would definitely recommend you to friends and family.”

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Posted 8 years ago

“I'm so happy with the sevice from this company they are reliable and friendly and I have been using these guys for years they are so helpful.Thankyou ????”

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Posted 8 years ago

“After a visit to another supplier (who gave us bad advice) it was a pleasure to be welcomed here. When the surveyor visited he said our chimney was unsuitable but the Studio was very helpful and we now have a very efficient gas fire. Service and fitting was very good. It's taken some time to use it due to very good autumn we've had but now it's colder the fire is just what we wanted.”

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Posted 8 years ago

“The Fireplace Studio replaced our 25yr old gas fire with a new one. Great looking quality fire, fitted in just over an hour with no mess by a friendly fitter. The sales people in the Bramcote showroom were friendly; knowledgeable and never pushy. Would highly recommend.”

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Posted 8 years ago

“It is well worth a visit to the impressive showroom with a wide selection of fireplaces to choose from. Our fireplace was delivered and installed within four weeks of it being chosen, and we are delighted with it. Dean the fitter made a very neat and tidy job, and was most friendly and polite. We would be quite happy to recommend them to anyone looking for a helpful and professional company.”

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Posted 8 years ago

“Very impressed with this company! We recently bought a fire and fireplace from the Bramcote showroom...which itself is very calm and relaxing! Ashley was really helpful and informative in helping us choose the right one. The quality is first class, and looks fantastic. It was fitted while we were at work, but the fitters did a great job and left no mess. Would definitely recommend a visit!”

Helpful Report

Posted 8 years ago

“Good info at initial showroom visit, home survey well done, and the fireplace mods and install were neatly done. Any subsequent issues or queries all dealt with promptly and with a satisfactory outcome. A well organised business with good quality products and services to match.”

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Posted 8 years ago

“Excellent service from first visit to completed fitting. Sales staff were quick to identify our requirements, and recommended a splendid fire which was fitted within a week. The fitter did his work diligently and took us carefully through all necessary operating instructions. I recommend The Fireplace Studio unreservedly.”

Helpful Report

Posted 8 years ago

“We were very impressed with the environment and the friendly helpful staff. We were able to see the fire that we were interested in working which helped us to make our decision. We were given a hot drink while the purchase was completed.”

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Posted 8 years ago

“Having suffered at the hands of another local company who were unable to fit a stove for us we visited the Fireplace Studio at Bramcote. Explaining our circumstances the staff were able to recommend the right type of fire for us and left us to choose the model we liked. The survey was carried out quickly and efficiently and an installation date arranged to suit us. The fitter arrived as stated and carried out his work cleanly and with minimal disruption to us. We are delighted with our new fire and the service we received from the Fireplace Studio and wouldn't hesitate to recommend them. Excellent.”

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Posted 8 years ago

“Grateful thanks to Michelle, Ilkeston Showroom Manager and Keegan the Gas Engineer for superb service received recently after my purchase of a new gas cooker. Highly recommend.”

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Posted 8 years ago

“Our visit to the studio and the care taken to understand our needs was superb. The fitters Mathew and Keegan were excellent and explained everything we needed to know. They also cleaned up all the associated mess quite cheerfully.”

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Posted 8 years ago

“From our initial visit to the Nottingham Showroom to the actual Installation of our chosen Fire the Customer Service has been exceptional. Because we have no chimney and a restricted boundary with our neighbour we had to have a balanced flue fire and The Fire Studio helped us choose a Gazco Studio 1 with a Limestone surround which looks stunning in our room (it will be even better when all the renovations are complete! Thanks especially to Ashley who sorted everything and the installers who were very professional and considerate.”

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Posted 8 years ago

“We visited the studio three or four times and each time the sevice and help was excellent. The fire has now been installed by two fitters who were very professional and clean in their work. All in all really satisfied and would definately recommend a visit to the showroom.”

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Posted 8 years ago

The Fireplace Studio is rated 5.0 based on 210 reviews