The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 757 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

Tell us how The Feather Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We loved the feathers. We found the product to be of the highest quality and also the quick dyeing process really helpful. We look forward to working with you again. Regards. Jacques Azagury.”

Helpful Report

Posted 9 years ago

“Excellent service. Nothing was too much trouble. At such short notice you still managed immediate delivery. Very impressive. Absolutely stunning, better than I could have imagined. I cannot thank you enough. Kindest regards Pat Lawrence”

Helpful Report

Posted 9 years ago

“I would highly recommend The Feather Factory. The products are of an extremely high quality, and they were very helpful and prompt to deal with.”

Helpful Report

Posted 9 years ago

“Excellent products, friendly & helpful staff. Thank you x”

Helpful Report

Posted 9 years ago

“Products were exactly as I anticipated! Excellent quality and speedy delivery. Will definitely shop here again!”

Helpful Report

Posted 9 years ago

“Absolutely amazing thank you z”

Helpful Report

Posted 9 years ago

“Excellent quality feathers and a speedy service. The £30 minimum spend means I can't afford to order as often as I would like, however. Considering p&p is paid in addition, I would prefer to be able to order individual pieces, if possible. But overall you have the best feathers on the market! Many thanks.”

Helpful Report

Posted 9 years ago

“Very good quality products, exactly as they appear on website (which is not always the case), so I'm happy to buy again.”

Helpful Report

Posted 9 years ago

“Great service from The Feather Factory. Friendly, efficient, on time fast delivery, and great value. Highly recommended”

Helpful Report

Posted 9 years ago

“Excellent! Arrived quickly, beautiful ostrich plume , fantastic quality. Thank you”

Helpful Report

Posted 9 years ago

“Quick, no-fuss service of a superior product. My feathers are splendid and will make my red hat a real head-turner at a 40s event.”

Helpful Report

Posted 9 years ago

“Very good products, nicely packed and delivered promptly. Only wish you didn't have to spend £30 for minimum order, I had to make up my order with a feather I didn't need to be able to buy the one I wanted!”

Helpful Report

Posted 9 years ago

“5 star service 5 star product 5 star delivery Would highly recommend to all my customers x”

Helpful Report

Posted 9 years ago

“Unbelievably quick and efficient service and the feathers were packed well so none were damaged.”

Helpful Report

Posted 9 years ago

“lovely products just wished the minimum spend was less”

Helpful Report

Posted 9 years ago

“Many thanks for the gorgeous feathers and hat accessories, they all arrived beautifully packaged and very promptly. I will definitely be using you again.”

Helpful Report

Posted 9 years ago

“Great selection of colours & feathers. Fast & reliable service. Always my go to company for feathers!”

Helpful Report

Posted 9 years ago

The Feather Factory is rated 4.9 based on 757 reviews