The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 757 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, full length peacock feathers at a good price! The cat loves playing with them, lol.”

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Posted 7 years ago

“I was searching for red feathers but didn't knew the right shade of red. So they send me samples pretty fast (for free, to another country)! Now I could order the right type of feathers and repair my ballroom dress :). Great, friendly and fast service!”

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Posted 7 years ago

“I placed my order on a Thursday afternoon and it popped through my letterbox on Friday morning AND I don't even live on the mainland! How brilliant is that. Thank you so much. I was delighted with my order.”

The Feather Factory 5 star review on 25th August 2017

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Posted 7 years ago

“Speedy delivery”

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Posted 7 years ago

“Beautiful feathers. Arrived fast. Good free postage on orders over £30. Would definitely recommend.”

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Posted 7 years ago

“Great feathers, very swift delivery”

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Posted 7 years ago

“Wonderful selection of feathers to choose from, exactly what I was looking for. A very quick delivery service and very well packaged.”

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Posted 7 years ago

“They always offer a great service, wonderful choice of feathers , very helpful staff on the phone even doing up an order for me within a couple of hours of them receiving it so I could pick it up from their factory the same day . Amazing service thank you.”

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Posted 7 years ago

“Gorgeously presented and lovely quality. Many thanks”

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Posted 7 years ago

“i like it on line - cant tell you anymore until I receive the parcel x”

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Posted 7 years ago

“LOVE my feathers - great website, quick delivery and high quality. I will be back.”

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Posted 7 years ago

“Excellent service and the product matched its description on the web site”

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Posted 7 years ago

“They were well received, I was told they were beautiful. Great choice of colours from Jillian. Great service..”

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Posted 7 years ago

“Prompt service Good range”

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Posted 7 years ago

“Excellent service -I ordered by 'phone .Superb products arriving in pristine condition the following day”

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Posted 7 years ago

“The service was amazing! The assistant I spoke to on the phone was so helpful in finding the colours of feathers I wanted. She called me back when she said she would. Payments were secure and postage only took a few days. Great company to purchase from. Thank you, feather factory my feathers are gorgeous.”

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Posted 7 years ago

“Beautiful quality feathers, thank you, will be buying again from you in the future.”

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Posted 7 years ago

“Very pleasant and helpful on the telephone.”

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Posted 7 years ago

“My boa was delivered neatly in a box and it smelt beautiful. It is very sensual, nicely made and beautifully crafted. I love it. I am sure, I will enjoy it in my wedding. thank you”

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Posted 7 years ago

“Order was dispatched very quickly. Feathers very good quality. Very satisfied with service.”

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Posted 7 years ago

The Feather Factory is rated 4.9 based on 757 reviews