The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 757 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was clear and the delivery was promptly and safelydelivered. The product was well made and looks very good. I had a slight problem of my own making which was kindly and quickly dear with when I contacted the seller. Thank you.”

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Posted 6 years ago

“Received my order the next day! The feathers are absolutely beautiful. Cannot fault the service or the quality would recommend feather factory”

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Posted 6 years ago

“Brilliant quality feathers”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“Love the feather earrings! Well priced and exotic. Delivered as promised. Ordered 4 pairs. Three are in excellent condition. One pair: a feather got detached from the base but I quickly fixed it with superglue.”

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Posted 6 years ago

“Great quality and prompt delivery. Thank you the quill pens were colourful and added a real sparkle to our story telling workshop”

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Posted 6 years ago

“Excellent service - love the feathers.”

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Posted 6 years ago

“Quick and easy ordering process and delivery. The feathers are excellent quality.”

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Posted 6 years ago

“Beautiful ! Speedy delivery. Feathers even better than pictures.”

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Posted 6 years ago

“First class product excellent quality feather fringe. Dispatched promptly nicely packaged. I am very pleased with the company and will use it again and recommend it to others. Thankyou”

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Posted 6 years ago

“Fast delivery! Feathers perfect! Great overall service”

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Posted 6 years ago

“Amazing colours and quality of feathers which arrived the next day. They will add an exotic touch to my Christmas wreaths and decorations this year. Thankyou.”

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Posted 6 years ago

“Our company is Laurel Designs Studio and we specialise in producing handmade bespoke stationery for weddings & events. So many beautiful feathers, lots more in a bag than I expected. Will definitely use you again. Thank you.”

The Feather Factory 5 star review on 24th October 2018

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Posted 6 years ago

Thanks for your review and image. We supply personalised feathers as well which may be of interest to you, they look great on invitations and place settings https://www.thefeatherfactory.co.uk/categories/engraved-feathers/64/ Thanks for your custom and we'll look forward to dealing with you in the future

Posted 6 years ago

“Great items - quite expensive though”

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Posted 6 years ago

“Fantastic delivery and service”

The Feather Factory 5 star review on 16th October 2018

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Posted 6 years ago

Thanks for your review, it's a really beautiful striking image.

Posted 6 years ago

“Great service ...came the next day and very helpful on the phone”

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Posted 6 years ago

“The products are beautiful, generous, well made and incredible value for money. Make lovely presents!”

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Posted 6 years ago

“Excellent product and service”

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Posted 6 years ago

“always superb service and quality secont to none”

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Posted 6 years ago

“Arrived very promptly in good packaging. Feathers are excellent, thank you”

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Posted 6 years ago

The Feather Factory is rated 4.9 based on 757 reviews