The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 757 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

Tell us how The Feather Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant ostrich fringe, perfect services, friendly team and nice, prompt and understandable response to my needs”

Helpful Report

Posted 8 years ago

“Just what I wanted”

Helpful Report

Posted 8 years ago

“Promt confirmation of order and speedy delivery of quality peacock feathers. Thank you Feather Factory.”

Helpful Report

Posted 8 years ago

“Great range of feathers and colours, great price and amazing delivery service”

Helpful Report

Posted 8 years ago

“Products were exactly as described quick delivery and well packaged. Great service thanks guys will use you again. Thank you”

Helpful Report

Posted 8 years ago

“Fantastic feathers and fantastic service. Thank you.”

Helpful Report

Posted 8 years ago

“Beautiful quality and excellent service”

Helpful Report

Posted 8 years ago

“The customer service was excellent, only superseded by the fabulous pink 'constrictor' when it arrived. Prompt, helpful, courteous and patient service! I cannot fault the product or delivery. Thank you, Lynn.”

Helpful Report

Posted 8 years ago

“Very efficient service. Boa arrived within 4 days. Very nice product. Thank you”

Helpful Report

Posted 8 years ago

“I was absolutely delighted with my femina wing feathers,and was so pleased to find great feathers at a great price,and was hoping to be able to order regularly ,But i am disappointed that the min order is £30 as what i am making requires one feather at a time,and i was hoping to be able to order feathers separately ,which is the problem for me,as customers may want different colours,and every time i need to order a different colour i will have buy 6 more feathers.Which will leave me with alot of feathers that may not be needed.Which is a bit un fair to the customer.I am starting a small business from home,and may not make much from it, and am hoping it will do well,but until it is to buy 6 feathers at a time is alot.”

Helpful Report

Posted 8 years ago

“Excellent service and a prompt delivery. The feathers are used to get the bees off the frames in order to extract the honey. The bees prefer the feather as opposed to a brush as they get stuck in the bristles. Thank you again the service is wonderfull.”

Helpful Report

Posted 8 years ago

“Great Feathers.. Lovely colours and quality. No fuss delivery. Thanks Feather Factory Team ????”

Helpful Report

Posted 8 years ago

“Best feathers!!! I am very pleased about them! Thank you!”

Helpful Report

Posted 8 years ago

“From start to finish a very pleasant customer experience. + Good website with accurate pictures, descriptions and easy to use. + Delivery prompt and kept appraised of the status + Beautifully packaged; each item carefully inserted into cellophane + Premium quality feathers - far exceeded what I was expecting.”

Helpful Report

Posted 8 years ago

“beautiful product, well presented”

Helpful Report

Posted 8 years ago

“The service was fast and the site easy to use”

Helpful Report

Posted 8 years ago

“The order process was simple, a very quick delivery and excellent quality products. the customer service was very good.”

Helpful Report

Posted 8 years ago

“Excellent quality and very prompt delivery. Will definitely use the feather factory again.”

Helpful Report

Posted 8 years ago

“Yes we got our feathers on time and in good condition, very happy, any further feathers needed we know where to go. Thanks”

Helpful Report

Posted 8 years ago

“The feather factory not only offer exceptional service but the quality of the feathers is first class.”

Helpful Report

Posted 8 years ago

The Feather Factory is rated 4.9 based on 757 reviews