The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 752 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 29th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my 5 ply ostrich feather boa for my wedding and i was so amazed!!It is very thick and luxurious.Better than my expectations!!It arrived here in Greece seven days after!!!! Last but not least ,i would like to thank everyone from The feather Factory, that helped me by sending back information for any question that i have.!!!The e mails were so kind and personal that i felt very secure for my order.Thank you for everything!!!I will send you fotos of my wedding day in May!!!Kind regards Lena,Greece”

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Posted 2 years ago

“Fantastic customer service. Couldn't help enough. The feathers were amazing. You can't beat the quality of the feathers. Well worth the money. They looked amazing on the Dress and Jacket I made for my customers. They were delighted, thank you so much. Will always use the feather factory”

The Feather Factory 5 star review on 21st April 2022

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Posted 2 years ago

“Excellent service Margaret Lancashire hawk and owls”

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Posted 2 years ago

“Website easy to you . Confidence in order being fulfilled . Delivered well BUT ordered Gold and they were more brownie yellow rather than gold but hopefully my milliner will disagree ( as my daughter did )”

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Posted 2 years ago

“Really speedy delivery and excellent quality feathers - thank you”

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Posted 2 years ago

“Amazing feathers - beautifully packed so they arrived in perfect condition.”

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Posted 2 years ago

“Amazing service and quality boas. I ordered the 5-ply dancewear one and it's really fluffy, thick and a gorgeous colour. Would definitely recommend”

The Feather Factory 5 star review on 7th March 2022

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Posted 2 years ago

“Excellent service would highly recommend”

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Posted 2 years ago

“Great service and fab feather boa really good quality”

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Posted 2 years ago

“Brilliant customer service messaged replied to quick quick delivery would def order from here again”

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Posted 2 years ago

“Beautiful peacock feathers! Look fabulous in my vase to match peacock curtains. Super fast delivery and delicately packaged.”

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Posted 2 years ago

“The feathers are in perfect condition and exactly as described. I’d been struggling to find any until I found this website. They came so quickly!”

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Posted 2 years ago

“The product we received was beautiful and good condition. I needed help and the email response from customer service was exceptional. They went above and beyond to help. Great service.”

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Posted 2 years ago

“Lovely quality . Arrived beautifully packed.”

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Posted 2 years ago

“Ordered a feather topper for the Christmas tree. Thoughtfully packaged, undamaged, quick delivery, beautiful well made item. Very pleased. Would recommend.”

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Posted 3 years ago

“Fantastic! Arrived next day!Carefully wrapped in tissue.”

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Posted 3 years ago

“Beautiful, great quality feathers. FF were very quick to respond to my query too which was much appreciated.”

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Posted 3 years ago

“Good quality product and fast delivery”

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Posted 3 years ago

“Very prompt and helpful responses from The Feather Factory, and delivered in good time and a brilliant quality item received in good order.”

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Posted 3 years ago

“Super fast delivery of beautiful feathers. Delighted ! Thank you .”

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Posted 3 years ago

The Feather Factory is rated 4.9 based on 752 reviews