The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 757 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am impressed by the quality of feathers and the attention to detail with superb packaging. Thank you.”

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Posted 8 years ago

“Customer services answered all my questions as I was unsure what product would be best to achieve what I imagined. Great quality feathers, beautiful feeling and colour.”

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Posted 8 years ago

“Helpful when we needed a quick dispatch!”

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Posted 8 years ago

“Brilliant service and perfect feather and fringes!!”

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Posted 8 years ago

“Excellent products - exactly as described. Very prompt delivery. Would highly recommend.”

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Posted 8 years ago

“After 40 or so years, jt was time to replace our Drum Majors Feather Bonnet. Shipping to Australia was quick, Bonnet is great quality. We now have a happy Drum Major.”

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Posted 8 years ago

“quality of the product and quick service!”

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Posted 8 years ago

“Quick delivery and products far better than expected. Beautiful feathers .and very well presented.”

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Posted 8 years ago

“I place an order for 4 Hackles, but was stupid enough to get the colours wrong! However, even though the order had been despatched a quick call was all that was needed to fix the problem... "just send them back and we will replace with the correct ones". And, all of this done within 5 days! The quality is excellent, and I would certainly recommend The Feather Factory to anyone who requires a good hackle.”

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Posted 8 years ago

“I have used the feather factory on quite a few occasions and they have always been excellent. Deliveries are prompt and product quality excellent”

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Posted 8 years ago

“Quick serice, excellently packaged and beautiful products. Thank you.”

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Posted 8 years ago

“Very fast service, lovely product.”

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Posted 8 years ago

“Lovely feathers, quick delivery, good service”

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Posted 8 years ago

“Order arrived promptly, and well wrapped.”

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Posted 8 years ago

“Fast delivery. Lovely quality of product.”

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Posted 8 years ago

“Customer service was exceptional!”

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Posted 8 years ago

“Over the moon with all orders and prompt delivery.”

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Posted 8 years ago

“The beautiful small ostrich and Lady Amherst feathers were not adequate for my project, so I won't need to order these again in the near future. However, the sumptuous, colourful Turkey and Duck Mallard feathers blew my mind away, I have been sat up crafting, until 5.00 am every night/day since I received the package on Wednesday. The luxurious feathers come packed in easy accessible and resealable clear bags. The only thing I prevented myself from doing, was placing an order for every single colour afterwards. Lovely products and great customer service.”

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Posted 8 years ago

“Sent very quickly and in very good packaging. Items exactly as viewed.”

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Posted 8 years ago

“Very high quality products and extremely prompt delivery!”

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Posted 8 years ago

The Feather Factory is rated 4.9 based on 757 reviews