The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 757 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely lovely firm to deal with. Helped me sort out what I needed to buy, made the buying process easy and delivered promptly. Great customer service”

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Posted 1 year ago

“I bought this ostrich feather to put on to a dress. I decided on the 4 ply because I wanted it to look full. I attached it on the back through the rope in the middle. I've worn it to a party and I got loads of compliments. It's a beautiful feather and I can easily take it off and attach it to something else. Great communication with the Feather Factory and very fast delivery.”

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Posted 1 year ago

“Excellent product. After purchasing several inferior similar items from other suppliers l am thrilled with this item. Arrived quickly. Quite pricey but excellent quality so well worth it.”

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Posted 1 year ago

“Order received and feathers look amazing!”

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Posted 1 year ago

Dear Mary. I’m sorry you haven’t received your order yet, it has been sent Royal Mail first class and I would have expected it to be with you by now, I will email you directly to resolve. Kind regards Gillian

Posted 1 year ago

“Very quick efficient service. Lovely well presented feathers. So good to buy from UK producer. Thankyou.”

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Posted 1 year ago

“Really lovely quality ostrich feather boa ready for wedding next weekend. Delighted, thank you so very much xx👌❤️”

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Posted 1 year ago

“Lovely quality feathers and arrived very quickly”

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Posted 1 year ago

“Great products, great prices, and a fantastic array of colours, and super fast delivery.”

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Posted 1 year ago

“The best feathers & the best service. The only place we supply our feathers from.”

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Posted 1 year ago

“Irritating nagging about "review" after the purchase.”

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Posted 1 year ago

“Fast and very good service. High quality products”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Needed a blackcock feather for my glengarry for piping gigs. The website was professional and the process easy. The feather arrived quicker than expected and was of excellent quality. Thanks.”

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Posted 1 year ago

“Fab feathers, great service.”

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Posted 1 year ago

“I’m a regular customer, fab quality feathers”

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Posted 1 year ago

“Beautiful feathers, and quick delivery thank you”

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Posted 1 year ago

“Very satisfied. Feathers arrived quickly and carefully packaged. High quality products. Would recommend.”

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Posted 1 year ago

“I was so pleased to find a military supplier in the Uk . The delivery was amazing , next day, and the order was beautifully packed . Everything arrived as illustrated on the web site .I was disappointed that some of the beautiful products I would have liked were out of stock but, Ascot plus wedding season ,it's to be expected.”

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Posted 1 year ago

“Beautiful feather boa fast service and really helpfull when i was ordering”

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Posted 1 year ago

“Superb customer service and fast delivery of goods.”

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Posted 1 year ago

The Feather Factory is rated 4.9 based on 757 reviews