The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service- wonderful product- helpful staff and efficient delivery!”

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Posted 3 years ago

“Was very happy with a speedy service, thanks!”

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Posted 3 years ago

“Great variety of stock. Quick to process order! Very impressed.”

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Posted 3 years ago

“Efficient delivery, great product.”

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Posted 3 years ago

“Brilliant as always”

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Posted 3 years ago

“Mail order ,quick delivery,good price”

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Posted 3 years ago

“Good range of products, and I got discount for signing up and was able to use it on Arc’teryx which isn’t always the case on many online sites. Free delivery, and it was despatched quickly via a good carrier. Would use again and highly recommend”

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Posted 3 years ago

“A seemingly small company but with a broad catalogue and some good deals compared to elsewhere on the internet. They have an efficient service and brilliant customer service. I am extremely happy with the experience and will be looking to buy with The Epicentre again in the future.”

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Posted 3 years ago

“I purchased a pair of Mountain Equipment Mission pants from Epicentre as they were the best price around by far and had the colour that I wanted. They were prompt to respond to a question that I had and the delivery was much quicker than I expected. To summarise a great service was provided and I shall definitely be buying from them again. Best wishes Greg Blower”

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Posted 3 years ago

“What’s not to like? Found the item I wanted, in stock, best price I’d seen on the web, good comms, fast deliver, and I love the item. All round a very positive experience”

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Posted 3 years ago

“Love love the Sherpa hat - exactly what I was after . The water bottle is original and not like any I’ve seen . Customer service excellent 👌”

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Posted 3 years ago

“Fast delivery and great communication with emails.”

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Posted 3 years ago

“I ordered a Ruffwear jacket for our dog online, it seemed a bit big so I dropped into the Epicentre store on my way north this Christmas. They helpfully let him try on a smaller size in-store to compare and we ended up keeping the original. Such a friendly and welcoming place for humans and dogs!”

The Epicentre 5 star review on 31st December 2021

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Posted 3 years ago

“Order some last minute Xmas presents on the 23rd December 15.00 didn’t think they would come to my surprise the turned up on the 24th December what a first class service. Thanks.”

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Posted 3 years ago

“I had to return the boots, they were too narrow for me but service and advice excellent and speedy. Easy to get through to and a swift refund. Recommended”

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Posted 3 years ago

“Great friendly staff. High end hiking clobber that doesn't let you down.”

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Posted 3 years ago

“Great service and efficient delivery. I love this shop . The kit is amazing”

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Posted 3 years ago

“Love the Epicentre - great range of brands and products, easy to order online and super fast delivery, they never fail to disappoint. Equally amazing service in-store - friendly, knowledgeable and helpful staff, my go-to shop when in the Lakes, would highly recommend! *****”

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Posted 3 years ago

“This was my first purchase from Epicentre. Service and Delivery was exemplary and I will recommend Epicentre to all my friends.”

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Posted 3 years ago

“Quick delivery and great gloves”

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Posted 3 years ago

The Epicentre is rated 4.9 based on 2,376 reviews