The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased an item. Got the wrong size. Return and refund worked seamlessly. Hopefully the right size comes in stock so I can reorder!”

Helpful Report

Posted 2 years ago

“Excellent product and a fantastic service, thank you Epicentre.”

Helpful Report

Posted 2 years ago

“Got a great deal on some adidas freehikers, comes were great, and delivery fast. Would recommend 👌”

Helpful Report

Posted 2 years ago

“Great service from this company. The product was sold at a fantastic price and delivered quickly. I would recommend this company.”

Helpful Report

Posted 2 years ago

“The Epicentre is mine and my dogs go to store and is a real stand out store in Ambleside. It really brings a fun and adventurous feel to the shopping experience with its in store creative features (I love the shoe department in the basement and the top floor terrace). The staff are incredibly helpful and just all round good people that care and know everything about the gear they’re selling. The online service matches the store, they really understand what great customer service means. Photo below is me and my dog Monty repping gear from the store (Ruffwears Knot-a-Leash and Vaga night cap) whilst hiking Old Man.”

The Epicentre 5 star review on 17th July 2022

Helpful Report

Posted 2 years ago

“Excellent price, fast service.”

Helpful Report

Posted 2 years ago

“Excellent website, best price for what I needed and was delivered next day. Absolutely brilliant service and I will be visiting the Epicentre website regularly.”

Helpful Report

Posted 2 years ago

“I Ordered pair of ON Running Shoes order was dispatched quickly arrived the next day unfortunately just didn’t fit had to request refund. The refund was done very quickly. Definitely would recommend the Epicentre.”

Helpful Report

Posted 2 years ago

“Excellent prompt service at a great price”

Helpful Report

Posted 2 years ago

“Excellent service with timely delivery and all at a fair price”

Helpful Report

Posted 2 years ago

“Excellent service. Found this online shop when searching for best price for Hydroflask bottle. Great price. Website clear and easy to use, with excellent information about free return service. Purchase arrived very promptly. Really happy with this business and will definitely use again. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Ordered a new water bottle. Got it at a great price including delivery. Delivered on time.”

Helpful Report

Posted 2 years ago

“Good price and prompt delivery - perfect”

Helpful Report

Posted 2 years ago

“Super speedy delivery, quality service & excellent product, just what I was after!”

Helpful Report

Posted 2 years ago

“Great store that I visit on every trip to the area. Have purchased many times including mail order. Always a great service and a great selection of brands I like.”

Helpful Report

Posted 2 years ago

“Great service. Had what I wanted at a good price. Ordered online and delivered quickly.”

Helpful Report

Posted 2 years ago

“Love my purchase. I was sceptical at first as there were no reviews for the hydro flasks online, but it was definitely worth the price. I didn’t realise that the one size straw lid was only compatible with the 30oz bottles as the straw was too long for the 20oz. But I decided to just cut the straw to the right size. Overall, I’m happy with the purchase and the speedy delivery from the epicentre. I high recommend!”

Helpful Report

Posted 2 years ago

“Fast delivery, reliable products.”

Helpful Report

Posted 2 years ago

“Very few outdoor retailers take the time to curate a set of products which is greater than the sum of the parts. The store and website are easily well put together and give the best experience.”

Helpful Report

Posted 2 years ago

“Amazing price, really efficient delivery and well packaged. A pleasure.”

Helpful Report

Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews