The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

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“great service, speedy delivery - highly recommended!”

Helpful Report

Posted 2 years ago

“Great service. Quick delivery and good communication. Didn’t keep the item I ordered because of sizing issues but refund dealt with much faster than any other outdoor retailers I have used so far and that’s a lot!”

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Posted 2 years ago

“I ordered two Osprey backpack rain covers for myself and my husband. The price was the best I could find online, the delivery was super fast. Very happy with the service.”

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Posted 2 years ago

“We bought two mid layer tops the smaller one being the right fit. 30 day returns policy excellent Enabling us to return the unwanted item in a reasonable timeframe more over the process to return the item couldn’t have been more simple. Brilliant. On my phone to ask Staff a question the phone was answered quickly and they were super friendly and helpful. Great service.”

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Posted 2 years ago

“Fast and efficient delivery of my dog harness. Easy to order and informed of packing, dispatch and delivery date all very reassuring and timely”

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Posted 2 years ago

“Amazing fast delivery and I loved the item! Thanks very much 😊”

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Posted 2 years ago

“Excellent value, swift service.”

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Posted 2 years ago

“Still my favourite shop for trail running kit. Will always buy here if I can. Nice website, quick delivery, friendly customer service. Wish they did a bigger range of running gear, but I understand if their main focus is walking.”

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Posted 2 years ago

“Great fast delivery, product was cheaper than anywhere else.”

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Posted 2 years ago

“Great shoes and really fast delivery. Would highly recommend.”

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Posted 2 years ago

“I was searching for some particular walking shoes and The Epicentre had exactly what I wanted. Delivery swift and I am delighted.”

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Posted 2 years ago

“Good range of products. Very easy to order and quick delivery.”

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Posted 2 years ago

“Very quick despatch and delivery, and a great price fro the product. Will definitely be back...”

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Posted 2 years ago

“Couldn’t recommend enough. Purchased an Arcteryx Alpha SL Anorak in two sizes. Epic Centre went above and beyond to get my parcel to me on time. Refund for returned item was rapid as well. Great store and great service. Incredibly helpful on the phone as well.”

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Posted 2 years ago

“Excellent in store service, boot/shoe fitting. Also bought online and when unfortunately had to return service was very efficient.”

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Posted 2 years ago

“My Scarpa Boot Bags arrived ontime as advertised. Pleased with service and would not hesitate to use Epicentre again.”

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Posted 2 years ago

“Good, prompt service - would definitely use them again”

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Posted 2 years ago

“Great price and super fast service”

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Posted 2 years ago

“Great range of products, best prices and a very professional service, thanks folks!”

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Posted 2 years ago

“Great service, fast delivery and really good value”

Helpful Report

Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews