Login
Start Free Trial Are you a business?? Click Here

The Epicentre Reviews

4.9 Rating 2,376 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Easy to order and delivered quickly - the price was as good as anywhere online. Good seection of Arcteryx items. Great customer service.
Helpful Report
Posted 1 year ago
Excellent service and returns
Helpful Report
Posted 1 year ago
Very good service
Helpful Report
Posted 1 year ago
Excellent quality kit, competitive pricing, fanatastuc delivery and returns process and super friendly in store
Helpful Report
Posted 1 year ago
The cooling harness arrived quickly and matched the info on the website. Good price, fast service. The cooling harness works well šŸ‘
Helpful Report
Posted 1 year ago
Great selection and great discounts.
Helpful Report
Posted 1 year ago
Ordering was straightforward. The price was competitive. Delivery was speedy. The harness itself is on full extension but the next size up would be too big. It has not had any effect on Springer Spaniel pulling šŸ˜£
Helpful Report
Posted 1 year ago
Quick dispatch and delivery, happy to buy from this store again.
Helpful Report
Posted 1 year ago
Shoes are perfect. I opted for next day delivery and they arrived exactly as expected. Very happy with the service and would absolutely use again.
Helpful Report
Posted 1 year ago
Good fit. Lovely soft light fabric.
Helpful Report
Posted 1 year ago
Love this place, always buy my Arcā€™teryx from here..they have great sales on and always have my size. Very good service and quick dispatch. Great store!!
Helpful Report
Posted 1 year ago
Great website, and very timely delivery without having to pay the extra costs some online retailers charge, and the added benefit of a proper shop to visit if you need it. Definitely recommend.
Helpful Report
Posted 1 year ago
Great product range at super keen prices! Delivery is rapid and the merchandise is well packagedā€¦ā€¦ nuff said!!
Helpful Report
Posted 1 year ago
Amazingā€¦ next day delivery!
Helpful Report
Posted 1 year ago
Reliable website,fast delivery,genuine Arcteryx products. Highly recommend
Helpful Report
Posted 1 year ago
Efficient and product competitive priced
Helpful Report
Posted 1 year ago
Very impressed. Quick despatch and delivery and although the dog coat I purchased wasnā€™t suitable, the refund was processed quickly. No hesitation in ordering again.
Helpful Report
Posted 1 year ago
Great service. Very pleased with my rucksack.
Helpful Report
Posted 1 year ago
The footwear ordered turned out to be unavailable in the size ordered, despite that size being selectable for ordering online. That being said, the refund was received within 3 days of initial notification of "a problem with your order".
Helpful Report
Posted 1 year ago
I am very sorry we were unable to fulfil your order. Unfortunately we had been sent the wrong size of shoe in the box by the manufacturer. Many apologies for this inconvenience.
Posted 1 year ago
Competitive prices, quality stock, rapid delivery with a great a ethos. Will definitely use again.
Helpful Report
Posted 1 year ago
The Epicentre is rated 4.9 based on 2,376 reviews