The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,381 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service ????”

Helpful Report

Posted 9 years ago

“Very good I am happy with my purchase”

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Posted 9 years ago

“Very good product, excellent price and arrived quickly.”

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Posted 9 years ago

“Placed an order for a t-shirt, it arrived promptly, I was kept informed by email of its despatch and it was packaged well, very pleased.”

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Posted 9 years ago

“Excellent service, great price and fast postage. Awesome, will use again :)”

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Posted 9 years ago

“Super service! My first ever order from The Epicentre. I saw an advert on UKClimbing for Patagonia clearance items, and bought a jacket for my wife immediately. It arrived the next day! Thanks very much”

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Posted 9 years ago

“Received my order confirmation and order very promptly - thank you.”

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Posted 9 years ago

“Easy to use website. No hassle purchase and phenomenally quick delivery. I recommend Epicentre !”

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Posted 9 years ago

“Very prompt delivery. Ordered in afternoon, boots arrived next morning - great!”

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Posted 9 years ago

“First time dealing with Epicentre. I received good customer service in response to my initial telephone enquiry, my purchase arrived promptly and the quality is excellent. Well done! JB”

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Posted 9 years ago

“Great service I ordered a Patagonia Nano Puff top at lunchtime - paid via Amazon - it was on sale at a great price. It was delivered the next day, at lunchtime. Very happy bunny here.”

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Posted 9 years ago

“Very rapid service. High quality goods”

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Posted 9 years ago

“Fast delivery, great communication and a very professional service. However after receiving the item and leaving possitive feedback (ebay purchase) i notest that the inner fleece lining on the hat had been pulled away from the outer hat, (people pulling out the stitching trying it on in the shop?) Not a big deal and now re-stitched but it would make me a little worried now if ever ordering anything of great value.”

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Posted 9 years ago

Hi Karl I'm very sorry you have found a fault. All of our stock should be in new condition so this kind of problem should not arise, even for Ebay purchases. Please let me know if you order again through us and I shall arrange a discount for you for the inconvenience. Regards Sheila

Posted 9 years ago

“If this company delivered any faster I'd open the front door before confirming the payment! Great service and good value.”

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Posted 9 years ago

“Prompt delivery - next day paid for and achieved. Packaging and documentation did not allow for easy return (which was required in our case) - otherwise all good.”

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Posted 9 years ago

“Very good store to deal with as the jacket I ordered online was too big and I was able to return it to the shop making finding a replacement a lot easier. We were also able to take our dog into the shop and we ended up buying my wife a jacket and hoodie too!”

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Posted 9 years ago

“Shipping made almost immediately. So thanks”

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Posted 9 years ago

“Excellent service. Very fast. Well packed. A pleasure.”

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Posted 9 years ago

“Speedy delivery. Sadly items had to be returned through no fault of Epicentre. Very fast refund. Excellent service all round.”

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Posted 9 years ago

“A very comfortable top. Warm enough for winter climbing but kept me cool during the walk in and drive home.”

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Posted 9 years ago

The Epicentre is rated 4.9 based on 2,381 reviews