The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good time. No problem.”

Helpful Report

Posted 1 year ago

“I was looking for a Patagonia jacket and the Epicentre came up on a google search as the cheapest place to purchase it. I ordered at 2.30 in the afternoon and it was dispatched the same day and I had the jacket in my possession 24 hours later. You just can't argue about service like that, the cheapest price and delivered in under 24 hours.”

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Posted 1 year ago

“Excellent service. Bought an Osprey item that arrived extremely quickly as promised but was unfortunately too small. Refund given without any quibbles. Would buy from again.”

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Posted 1 year ago

“Great selection of top quality kit. Easy to use website and fast shipping. If you get a chance, visit the shop - great gear that won't let you down.”

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Posted 1 year ago

“Fantastic shop, well stocked with some higher performance kit, online service is also very good with super quick delivery and returns process.”

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Posted 1 year ago

“Great range of equipment. Rapid delivery and free returns. Prompt refunds. The shop in Ambleside is great too if you get a chance to visit. Very knowledgable staff.”

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Posted 1 year ago

“Can't review the coat yet, but as a buyer experience Epicentre are outstanding ⭐️⭐️⭐️⭐️⭐️😃”

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Posted 1 year ago

“Very fast delivery and easy ordering process. Thank you.”

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Posted 1 year ago

“Excellent service and quick delivery”

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Posted 1 year ago

“Good fast service. The product (Targhee III WP mens shoes) was as ordered and so far has been good to wear and walk etc.”

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Posted 1 year ago

“I received my Beta AR Pant Mens quickly. Autumn has just started end of September here in Surrey. Pants are a bit noisy, but dont think it is too bad once walking some of the steeper Surrey Hills. No sneaking up to deer with these pants. Pants feel strange without a base layer, therefore these pants need to wait until it gets colder. That is just the reason why they were purchased. May also have an outing to the Highlands this winter as happens most winters, I imagine they will be used every day. Would I buy them again? That is for sure :)”

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Posted 1 year ago

“Good communication, speedy delivery.”

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Posted 1 year ago

“I found the Epicentre Website easy to use, select the product and pay for it. I ordered an Osprey Talon 26 Rucksack, after an email and telephone call, both of which, were promptly answered. I received a prompt confirmation of order email, a confirmation that the ruck-sack had been dispatched and an excellent delivery by DPD. I was so impressed with The Epicentre Order, that I requested a second ruck-sack, that arrived the following morning, again, with excellent communication by The Epicentre and DPD. I am very pleased with both ruck-sacks and the order/delivery process and recommend The Epicentre. I will definitely use The Epicentre again.”

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Posted 1 year ago

“Quick delivery. Great price.”

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Posted 1 year ago

“I needed to ask a question regarding a product and my email was answered straight away. Based on the reply I was able to make my purchase and the product arrived quickly. I am extremely pleased with my purchase - thank you so much for your help!”

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Posted 1 year ago

“I was looking for a replacement ruffwear trailrunner packaway bowl and found it here at a great price. Arrived quickly. Thanks from me and Ruby🦮”

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Posted 1 year ago

“Very positive experience shopping with The Epicentre! Great price for the running shoes, and very fast delivery.”

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Posted 1 year ago

“Absolutely brilliant shop , fast delivery and excellent price . I will most definitely be back and hope to come to the store very soon.”

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Posted 1 year ago

“Excellent service and advice on the boots we bought while we were staying in the Lake District. Also very good, prompt delivery of the walking shoes that were ordered online. Thank you”

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Posted 1 year ago

“Fantastic product and really quick delivery.”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,376 reviews