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The Epicentre Reviews

4.9 Rating 2,336 Reviews
99 %
of reviewers recommend The Epicentre
4.9
Based on 2,336 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Great speedy delivery and reduced item
Helpful Report
Posted 9 months ago
Excellent service! Speedy delivery. Super products
Helpful Report
Posted 9 months ago
Ambleside is not the obvious Epicentre. - but if you want swift delivery and great products with no-nonsense returns. - The Epicentre is second to none. Keen boots bought. - ordered second pair to check sizes. - returned few days later with no quibbles. - great service. - highly recommend
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Posted 9 months ago
Great price and great service.
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Posted 9 months ago
Adidas Free Hiker 2 Goretex. Excellent service. Dispatched and delivered quickly.
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Posted 9 months ago
Excellent price, service and delivery. Very happy!
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Posted 9 months ago
Good deal on mountain equipment jacket. delivery prompt and goods well packaged. Clear and simple returns service ( not needed). Happy customer!
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Posted 9 months ago
Bit of a problem with the courier. But emailed the shop who replied straight away & sorted it out. So happy with the service provided be the epicentre.
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Posted 9 months ago
Great service.
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Posted 9 months ago
Really great service. A very happy customer. Thanks very much.
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Posted 9 months ago
Excellent pricing and fast delivery. Easy returns. Can not fault.
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Posted 9 months ago
I ordered a pair of Arc’teryx Beta AR waterproof pants from The Epicentre on Thursday 15th February 2024 and they arrived promptly the very next day. Their web price was excellent, and their service simply outstanding. I would have absolutely no hesitation using this company again.
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Posted 9 months ago
Very prompt service.
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Posted 9 months ago
Very quick to sent the item, and refunded very quickly upon return as size was too big. Definitely recommend.
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Posted 9 months ago
Great quality boots at a very competitive price. Order processed and delivered quickly and efficiently.
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Posted 10 months ago
Highly recommend, dealing with the team was a pleasure and of course, the products are quality.
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Posted 10 months ago
I was looking for a very specific item (an Arc'teryx Conveyor Belt) and The Epicentre had it at a fair price and delivered it promptly. A positive first experience.
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Posted 10 months ago
Good price, quick delivery and item as described. Would use again without hesitation.
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Posted 10 months ago
Excellent service, fast delivery and smooth return process. Will definitely use again. Thank you.
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Posted 10 months ago
A great prompt response to my order, no extra cost involved with p & p, also very good updates on courier tracking. I would certainly use this excellent retail service again. 👍
Helpful Report
Posted 10 months ago
The Epicentre is rated 4.9 based on 2,336 reviews