The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, would definitely order from this company again.”

Helpful Report

Posted 2 years ago

“Very fast delivery and an efficient easy returns process. I bought some Icebreaker on sale and it’s the best price I have seen. I did return one item and I was amazed by how quickly I got a confirmation email. Pretty much the next day. I will definitely keep shopping at Epicentre. Just wish I lived near the store”

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Posted 2 years ago

“Very good and quick service”

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Posted 2 years ago

“Fabulous product and an excellent company! Highly recommend!”

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Posted 2 years ago

“Good price and fast delivery”

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Posted 2 years ago

“Good product delivered on time”

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Posted 2 years ago

“I purchased Ruffwear light harness. It is so good for summer, no bulk The service was excellent and well communicated. Took two days to deliver which is fabulous as ordered over the weekend and did not request special delivery etc. I did surf the net and this was best price also. I will be a returning customer”

The Epicentre 5 star review on 14th May 2022

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Posted 2 years ago

“Superb service, received goods in less than 24 hours. Will use again.”

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Posted 2 years ago

“I purchased my Osprey pack online after excellent advice in store. I’m an experienced expedition leader, so appreciate well informed, attentive service. (Thanks Sophie!) I’m short so needed an xs back section.”

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Posted 2 years ago

“Fast and efficient service. Goods arrived on time, well packaged and in good condition. Happy to recommend The Epicentre”

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Posted 2 years ago

“I was looking for a pair of size 13 Keen trainerlike walking boots and they were proving tricky. Google led me to Epicentre which I had never heard of then realised I'd actually been in their shop. Can't complain about any if the interaction with The Epicentre - DPD had a delay but it was their end, not Epicentre. Will definitely use again!”

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Posted 2 years ago

“Trainers look great, to early to tell how long they will last. Quick delivery.”

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Posted 2 years ago

“Excellent service, fast delivery and great deals. Already on my second purchase. Highly recommended.”

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Posted 2 years ago

“Fast delivery. Got 10% off with my first order. The product is perfect, thank you!”

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Posted 2 years ago

“Good price, arrived on time.”

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Posted 2 years ago

“Very quick service and delivery, and good quality products.”

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Posted 2 years ago

“I ordered 3 dresses but only 2 were available. Their customer services were accommodating and prompt. I was delighted with their service.”

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Posted 2 years ago

“Clear information,easy to order products and quick delivery. Ordered xsmall harness for my hyperactive terrier, very pleased with quality, easy to adjust sizing for snug fit...even she will not be able to wriggle out of it, design and material make it less likely to catch on bushes etc. Very satisfied.”

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Posted 2 years ago

“Easy to use website. Item as described. Dispatched and delivered promptly.”

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Posted 2 years ago

“Great store. Found a pair of trainers that I couldn’t find anywhere else. The price was reasonable and delivery was quick. I will definitely shop here again.”

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Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews