The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,377 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

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The Epicentre 5 star review on 19th September 2023

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The Epicentre 5 star review on 27th April 2023

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The Epicentre 5 star review on 6th March 2023

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The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product (an Osprey backpack) and price. I had bought a few different ones from different suppliers and the one from the Epicentre was delivered first and was the best fit by far for my wife. Very happy customers.”

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Posted 3 years ago

“Very impressed with the epicentre great products and service”

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Posted 3 years ago

“We used The Epicentre to buy a particular Tilley hat that was difficult to sourse elsewhere. It was dispatched very quickly and nicely packaged. A really good shopping experience!”

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Posted 3 years ago

“One of the best outdoor companies I've dealt with. Ordered two items recently and both were delivered the next day and exactly as described. Website easy to navigate too.”

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Posted 3 years ago

“Excellent service. I was pleasantly surprised at the speed my order was delivered. The shorts I purchases were just what I wanted and the price was good too. I will definitely order again.”

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Posted 3 years ago

“Ordered a mountain equipment goblin 30 rucksack at a great sale price. Easy to order through my account and delivery was quick too.”

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Posted 3 years ago

“In my view probably the best on-line shop around. The website is as good as any and the service out of this world - super fast delivery and on the odd occasion I have to return anything they're just as fast processing refunds. They're now my on-line shop of choice for anything to do with hiking or trail running.”

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Posted 3 years ago

“Great service, great products! My only suggestion would be for you to use non-plastic recyclable packaging like the brown paper bags that Rapanui/Patagonia use.”

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Posted 3 years ago

Hi James. We have been working for some time now on sourcing suitable packaging (the Patagonia bags are good) and are now at the stage where we will be changing very soon.

Posted 3 years ago

“Lovely quality product. Quick delivery and good customer service. Thanks!”

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Posted 3 years ago

“Very happy with service and prompt delivery! Thank you”

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Posted 3 years ago

“Very pleased with my recent order from Epicentre, excellent customer service and very quick deliveries. My favourite outdoor shop, can't wait until we visit the shop again .”

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Posted 3 years ago

“Bought an osprey bag from The Epicentre and couldn’t be happier. Nowhere else had it in stock and it was discounted as well! Thanks”

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Posted 3 years ago

“Excellent, speedy service, easy to order & arrived super fast!”

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Posted 3 years ago

“Great service and products.”

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Posted 3 years ago

“First time ordering from this company. I’m from N. Ireland and most companies I’ve been trying to order from say they can’t deliver here now. Service from here was 5* so needless to say this will be my new go to shop. Thanks”

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Posted 3 years ago

“Always was my first stop in Ambleside, brilliant shop. But since the pandemic have been using the website for my purchases. The website is very well put together and informative and the delivery schedule is second to none”

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Posted 3 years ago

“Professional service and excellent customer care has been my consistent experience with The Epicentre, from both direct access with the shop in Ambleside and online. My go to place for the best outdoor kit for me and superb Ruffwear kit for Loki the black lab pup. Some great bargains too, best price on a Patagonia Nano Puff jacket. Highly recommended”

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Posted 3 years ago

“Fantastic, service. Quick delivery and competitive pricing.”

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Posted 3 years ago

“Super fast delivery! Very happy customer”

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Posted 3 years ago

“Great service. Had the item I wanted at the right price and it arrived quickly.”

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Posted 3 years ago

The Epicentre is rated 4.9 based on 2,377 reviews