The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,381 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, excellent customer service. Thanks”

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Posted 8 years ago

“Efficient, quick and professional service”

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Posted 8 years ago

“Great service. Product arrived promptly.”

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Posted 8 years ago

“Product as described, good price, delivered very quickly despite the Christmas post.”

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Posted 8 years ago

“Super quick service.”

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Posted 8 years ago

“Exceptional service. Item delivered within 24 hours of ordering”

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Posted 8 years ago

“Perfect delivery, the very next day!”

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Posted 8 years ago

“Order was received very quickly.”

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Posted 8 years ago

“My husband ordered two down jackets, one for him which he was delighted with however mine wasn't exactly what I wanted so he returned it. I then ordered a Patagonia sweater which is perfect. Both orders arrived the next day and the refund has been placed in our account. Superb service, great quality clothing and value for money. Well done! And Merry Christmas ????????????????”

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Posted 8 years ago

“Ordered and received within one day, my Arcteryx down jacket from Epicentre. Phone conversation was very polite and helpful. Added to that, the jacket was massively discounted. I would defo recommend Epicentre when it comes to cost, delivery and knowledge of product.”

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Posted 8 years ago

“The service is very good, Parcel shipped quickly prompt emails keeping me up to date. Item arrived very quickly and is just what i wanted”

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Posted 8 years ago

“Excellent website, great customer service dealing with a return and spot on communication. Thanks”

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Posted 8 years ago

“It was really easy to order from the Epicentre. I used my amazon account to log on and it was simple. The service they provided was efficient and really quick. I was really pleased to receive my Atom jacket within a couple of days of ordering..with free postage :) ..and..it was on sale at a fantastic price! Cheers Ill be using you again”

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Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

“I managed to find exactly the hat I wanted to replace my lost one, and it arrived within 24hrs of ordering it. Very happy thanks very much”

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Posted 8 years ago

“Placed an order over the phone, for an item that was in clearance an not on the website, at 4pm. Really helpful staff and order arrived next day. Couldnt ask for more.”

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Posted 8 years ago

“Bought a jacket for my son for Christmas and I gave him it early just to make sure it fitted him and he was delighted with it couldn't stop thanking me so well pleased with the purchase thankyou Epicentre”

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Posted 8 years ago

“Dispatched the item immediately and answered my query quickly”

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Posted 8 years ago

“prompt free delivery of the items I needed and (I am guessing this is the case) you are a local business with local employees, this cheers me up enormously!”

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Posted 8 years ago

“Great choice of product, fast delivery. Superb customer service, I had an issue with Royal Mail deliver but Sandra was very personable and helpful, helping me get it sorted. Would certainly buy from them again thanks!”

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Posted 8 years ago

The Epicentre is rated 4.9 based on 2,381 reviews