The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,391 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and products available here that were sold out on brand site!”

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Posted 6 months ago

“Very good price for the dog coat I wanted. Excellent speedy service. Thank you”

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Posted 6 months ago

“Easy straight forest process, excellent”

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Posted 6 months ago

“Bought something recently that unfortunately didn’t fit. I returned the item to the Epicentre and they very quickly refunded me without any fuss. The company even emailed with some alternative options. Really helpful. I would definitely recommend”

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Posted 7 months ago

“Excellent service and great product. Wish they offered D of E discount.”

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Posted 7 months ago

“Trainers arrived quickly.Unfortunately too narrow.Free return was handled well and refund made promptly..A business run the way it should be…”

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Posted 7 months ago

“Great team at Epicentre, super friendly customer service when I was delivered the wrong size and very promptly resolved for me. Highly recommended store.”

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Posted 7 months ago

“Quick and efficient ordering and delivery . Jacket for my son and had a new customer discount code so pleased !”

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Posted 7 months ago

“Good, had what I was after”

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Posted 7 months ago

“The staff were very helpful, well informed on the products in the Ambleside store. I ordered a product on line as it wasn’t in stock there.”

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Posted 7 months ago

“Great experience, item exactly as described and very quick shipping. I’ll shop here again.”

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Posted 7 months ago

“FAST delivery. Reasonable pricing.”

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Posted 7 months ago

“I ordered two items of clothing - some Patagonia trousers and a Norrona top. There was an issue with the delivery - but this was nothing to do with the Epicentre (an issue with the courier). The Epicentre staff were really helpful, especially Rob, trying to ensure the courier issues were overcome. The items arrived and are really good quality - prices were very competitive too. I would definitely recommend the Epicentre and would have no hesitation to order from them again.”

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Posted 7 months ago

“Absolutely excellent service, good quality gear too”

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Posted 7 months ago

“Great website and quick delivery!”

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Posted 7 months ago

“Bought an Adidas Terrex jacket for my partner and Terrex boots and some tees for myself. Delivered before I could even get back to work. Will definitely be ordering from you again and will be letting my walking group know what a hidden gem you guys are!”

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Posted 7 months ago

“Bought a pair of Salewa Rapace GTX from Epicentre. One big hike done since, Snowdon. The boots have excellent arch support and feel sturdy without feeling chunky. Great service from Epicentre too and competitive prices!”

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Posted 7 months ago

“Quick service and fast delivery.”

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Posted 7 months ago

“Made my first purchase from EPICENTRE for an Arc'teryx running belt. Amazing delivery time, less than 24 hours from ordering! Unfortunately it didn't fit (not Epicentre's fault, Arcteryx website sizing is wrong) so I returned it and reordered a different size. Again, less than 24 hours later and a new one turns up which thankfully fits great. The return was also processed on the same day it was delivered. Thanks Epicentre! I will definitely be ordering again the future.”

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Posted 7 months ago

“Fast and efficient service”

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Posted 7 months ago

The Epicentre is rated 4.9 based on 2,391 reviews