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The Epicentre Reviews

4.9 Rating 2,378 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,378 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Great range of walking gear, competitive prices and fantastic service. Arrived very quickly, refund for returned item very prompt too. Highly recommended.
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Posted 4 years ago
Really quick delivery to the Channel Islands & great prices. Thank you :)
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Posted 4 years ago
Very good excellent service very pleased with the harnesses
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Posted 4 years ago
Great prices, super quick delivery, no complaints!
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Posted 4 years ago
Ordered a mountain equipment padded jacket online from Epicentre. Kept fully updated with progress of order and my jacket was delivered within two days. Very pleased with my purchase and will use Epicentre again. Hopefully by visiting the shop in Ambleside.
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Posted 4 years ago
I don’t do reviews but would like to say that I was amazed by the speed of delivery, speaks volumes for your standard of customer service. And I was very very gratified to use an outlet which was almost local and was not anything to do with Amazon.
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Posted 4 years ago
I bought a couple of ruffwear harnesses (seperate orders) for my dog. The Epicentre, not only were the cheapest, they provided superfast delivery both times. I will shop with them again. Thanks for the great service.
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Posted 4 years ago
Excellent service, lightning fast dispatch, and confidence that free returns are available.
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Posted 4 years ago
very good product love "salewa "gear
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Posted 4 years ago
Really pleased with my hat that i purchased from you recently! Well made,stylish and warm.As for the delivery,i ordered it one day and it came the next! Well packaged. Very pleased with this item!
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Posted 4 years ago
Fantastic experience all round!
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Posted 4 years ago
Couldn't recommend highly enough, I ordered a dog jacket which unfortunately did not fit properly. Customer service & delivery were excellent, returns process was straight forward. Hoping to get to the lakes later in the year & will definitely visit.
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Posted 4 years ago
Fantastic service - my items arrived extremely quickly. I bought a harness for my dog and, because she's between sizes, I ordered a few, kept the one that fit and returned the rest - so the free returns service was fantastic. My refund was also processed almost immediately. Will definitely use your online service again!
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Posted 4 years ago
Excellent service and very quick delivery
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Posted 4 years ago
Very efficient delivery, great quality clothes and excellent customer services when I had to sort something out over the phone.
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Posted 4 years ago
The Epicenter are a shop I did not know about until now. I purchased a pair of hiking boots at a great price unfortunately they were too small and I had to send them back. The service was wonderful. Free returns and the money was back in my account within 72 hours. I would definitely recommend them and will be shopping here again.
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Posted 4 years ago
Fast, efficient and had just what I needed.
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Posted 4 years ago
Really good product, does exactly what it’s designed to do & fits really well
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Posted 4 years ago
Very pleased with my purchase and the size is perfect
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Posted 4 years ago
Ruffwear Front Harness Great product and will definitely buy another one when my dog Is full grown. Ordering on line with Epicentre was very easy and product arrive very quickly. I will be using the company again and recommend them.
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Posted 4 years ago
The Epicentre is rated 4.9 based on 2,378 reviews