The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,381 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent speed of delivery and great service, arrived next morning at 8:30. Been wearing my new jacket ever since.”

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Posted 9 years ago

“Extremely efficient, supplying exactly what I ordered at a good price.”

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Posted 9 years ago

“Fast arrival, great products. We really enjoy our jackets. We are going to central Europe to try them out but so far - great!”

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Posted 9 years ago

“Great mitts at a bargain price, very quickly delivered. Brilliant”

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Posted 9 years ago

“Great price and fast shipping. Quality service”

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Posted 9 years ago

“Ordered a Icebreaker product, best price on the WWW. + free shipping, rapid delivery, & overall top notch purchase.”

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Posted 9 years ago

“Product as described, communication great and product was delivered on-time. I will shop with The Epicentre again.”

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Posted 9 years ago

“Excellent service, book dispatched same day.”

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Posted 9 years ago

“Fantastic rapid service and delivery - and a free gift of Kendal mint cake!!”

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Posted 9 years ago

“Excellent service. Helpful. Knowledgeable. Quick delivery. Dealt with any queries quickly and efficiently. I wish this place was closer to home. Would be my number 1 outdoor store!”

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Posted 9 years ago

“Very prompt. Excellent wrapping. Would buy Again without hesitation. Best price we could find.Merry Christmas. Janet Dave.”

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Posted 9 years ago

“Great to deal with and next delivery - perfect”

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Posted 9 years ago

“I wanted to replace my climbing shoes which have been the best I've ever had - Evolv, Rockstars; I have very thin feet and usually find it difficult to do shoes up tight enough but these are great. I went to a shop local to me to ask if they could help, they did a search and said I could get them at Epicentre - currently on sale! I had a look on their website when I got home but wanted to be certain about the sizing so rang them up. I spoke to Sheila and a man whose name I didn't catch - both very helpful and friendly. The shoes arrived three days later - perfect!”

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Posted 9 years ago

“The hope mountain equipment pants were beyond expectation. Living near to Scotland's Cairngorms national park the pants will give me the performance and comfort that is second to none. Great product, great price and better still great sales and delivery. I plan to go wild camping in the spring with some climbing thrown in for good measure so the hope pants will be a welcome addition to my backpack. Can't wait to see what other essentials I can buy from The Epicentre. William Rimmer.”

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Posted 9 years ago

“Excellent price on the shoes, quick delivery and good comms throughout, thanks.”

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Posted 9 years ago

“Easy to navigate through the on-line purchase and my purchase arrived promptly - including the Kendal mint which came as a lovely surprise!”

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Posted 9 years ago

“The Epicentre is my favorite outdoor shop in the Lake District, they always have in stock brands which you don't find anywhere else. Additionally the staff are very lovely and extremely helpful.”

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Posted 9 years ago

“Great service prompt delivery & @ a good price. :-)”

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Posted 9 years ago

“Great kit at great prices. The friendly staff are always a joy to deal with. I recently ordered a new arcteryx thermal in the afternoon and had it by the following morning fabulous service. A very satisfied customer.”