The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products. Ordered 2 Cotopaxi wind breakers, amazing colours, unique. Will definitely shop here again.”

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Posted 2 years ago

“Great collection of outdoor gear, lovely shop, helpful staff and really speedy delivery of online order!”

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Posted 2 years ago

“easy to use website and competitive prices”

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Posted 2 years ago

“We saw the item in the display window whilst staying in Ambleside and subsequently ordered the item via mail order. The purchasing process was straightforward and the item arrived quickly.”

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Posted 2 years ago

“I’ve been looking for a good pair of waterproof over trousers but have a problem getting longer leg fit , the staff were very helpful and had my trousers in the post ASAP , very professional and great service , I will defiantly be using the shop again , Mike howard bristol”

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Posted 2 years ago

“Simple no frills online shopping with some of the best prices. Easy to navigate website, quick despatch, quality courier who delivered my order on time.”

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Posted 2 years ago

“First order, item received. Sadly the shoes do not fit. So we'll see how the returns process works too! 9”

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Posted 2 years ago

“Ordered a Ruffwear Webmaster Harness. Price was cheapest I could find and it arrived within 2 days. Perfect.”

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Posted 2 years ago

“Hi I was so grateful and impressed that you listened to my complaint re a dog harness from ruffwear which had started to unravel. You very kindly replaced it for me and I am so very grateful. Kind Regards Claire”

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Posted 2 years ago

“I recently ordered a Patagonia fleece which was delivered very quickly and fitted first time. A great service.”

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Posted 2 years ago

“Excellent customer service, great item, good price!”

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Posted 2 years ago

“Great service, fab clothing, very quick delivery”

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Posted 2 years ago

“Quick to despatch. Also quick to refund when it didn't fit! Bought a dog jacket which sadly didn't fit. Customer service is excellent so would def shop here again. THankyou”

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Posted 2 years ago

“Totally my shopping from your web experience is good. However I hope you can notice that one of my item has been cancelled due to stock shortage and I used a 10% off voucher to buy. Due to this cancellation my voucher cannot be used for next time purchase”

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Posted 2 years ago

I 'm sorry we were unable to fulfill both of the items you wanted but you should only have been able to add one of them to the basket. Please contact us if you place another fulfillable order and we can try to give you the discount you lost. Regards Sheila

Posted 2 years ago

“The staff are absolutely wonderful and so helpful. A very nice chap called Joe helped me choose a pair of walking boots today. He was so knowledgeable and friendly, a credit to your shop. I will definetly be back.”

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Posted 2 years ago

“Speedy excellent service, quality products very happy with my purchase”

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Posted 2 years ago

“Great service, prompt delivery and great value.”

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Posted 2 years ago

“Good service and information”

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Posted 2 years ago

“I went into store yesterday as my old faithful walking shoes had started to leak. I had call before when I had experience heel pain and Sophie had sorted out the problem straight away. So I new I would get some really good advice. I have started to do a lot more walking so was going to spend the money on a good pair walking shoes,but Sophie suggested a pair of boots. I said I had never bought boots because 1 I don’t like the restrictions and 2 I get blasters even wearing a pair of slippers.But I thought I’d try a pair of meindl Kansas but I no I wouldn’t like them. How wrong was I .as soon as I put them on it was like they were made for me feet ,just so comfortable.I bought them straight away. Today we have walked up orrest head and around Windermere,and not a blaster or aching feet .so thank you Sophie for all your help”

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Posted 2 years ago

“good service”

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Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews