The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,380 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the article purchased was too small and was returned, with payment refunded the same day. Great service.”

Helpful Report

Posted 4 years ago

“A great quick service and a first class bargain. Very happy with product.”

Helpful Report

Posted 4 years ago

“Very quick delivery. Shoes really good quality and very comfortable.”

Helpful Report

Posted 4 years ago

“Good support and returning was easy”

Helpful Report

Posted 4 years ago

“First class service.”

Helpful Report

Posted 4 years ago

“Very helpful, knowledgeable staff. I had a product to return for a replacement and was dealt with very efficiently. I would certainly recommend Epicentre.”

Helpful Report

Posted 4 years ago

“Great customer service, would highly recommend”

Helpful Report

Posted 4 years ago

“Competitive prices. Received the goods quickly. Kept informed on progress of order”

Helpful Report

Posted 4 years ago

“Prompt efficient service for online orders, with great kit at good prices.”

Helpful Report

Posted 4 years ago

“I found the fleece I had been looking unsuccessfully elsewhere for. It arrived really quickly and was a great price. Marvellous.”

Helpful Report

Posted 4 years ago

“Wide range of smartwool clothing , keenly priced and quick delivery”

Helpful Report

Posted 4 years ago

“Website easy to use. Delivery good. Socks arrived with damage and pulls. Not good. I wanted to return. I had to pay to return them. I wont order again as a result.”

Helpful Report

Posted 4 years ago

Hi I'm very sorry you had a problem with your order and can only apologise that the goods weren't checked before dispatch. We haven't received it back yet but will be happy to refund your return postage costs. Regards Sheila

Posted 4 years ago

“Great product, great service”

Helpful Report

Posted 4 years ago

“Very pleased with the product and service provided by Epicentre. The choice is vast having quality products and delivery was quick having decided where to purchase from.”

Helpful Report

Posted 4 years ago

“Good price and fast delivery”

Helpful Report

Posted 4 years ago

“Ordering very easy. Delivery quick and kept informed of progress”

Helpful Report

Posted 4 years ago

“The right price and fast dispatch, many thanks.”

Helpful Report

Posted 4 years ago

“Online purchase, good prices and efficient service.”

Helpful Report

Posted 4 years ago

“Hi Was a little apprehensive as never heard of Epicentre but very impressed with price and speed of delivery. Would use again without hesitation. Paul”

Helpful Report

Posted 4 years ago

“Fast service, good description of shoes.”

Helpful Report

Posted 4 years ago

The Epicentre is rated 4.9 based on 2,380 reviews