The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

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“Quick dispatch of jacket purchased. Thankyou.”

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Posted 1 year ago

“Arrived promptly, as promised.”

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Posted 1 year ago

“Love this store, great advice, never any pressure to buy, we always call in when we’re on holiday, also, the website is really good, always quick delivery and really well packaged, I would definitely recommend this store for anyone who loves the outdoors.”

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Posted 1 year ago

“What fantastic service! We called in for a look around and got talking to Sophie, who ended up giving us a masterclass in making our walking boots fit to perfection. Her knowledge and expertise was brilliant! Feet measured, pressure points identified by the machine in store and insoles added to fit to perfection! Really impressed by the expertise, care and friendly service! I’d definitely recommend!”

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Posted 1 year ago

“Excellent service I ordered two fleeces they arrived the next day I kept one and returned the other I had the refund back in a few days brilliant communication and service will use again o”

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Posted 1 year ago

“Very prompt delivery of the well described high quality product. Very happy, thanks.”

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Posted 1 year ago

“Good product at a competitive price. Very easy to use and quick delivery”

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Posted 1 year ago

“Great product at a great price”

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Posted 1 year ago

“Epicentre had spare for Osprey hydration at good price and very fast service.”

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Posted 1 year ago

“Great ordering experience, with I think better choice and lower prices than the big guys such as Go Outdoors. Prompt and efficient delivery, thank you!”

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Posted 1 year ago

“Good customer service. I used the new customer offer code which was very handy”

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Posted 1 year ago

“First time purchasing from this company and was great, order came really quickly as well :)”

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Posted 1 year ago

“Always excellent service, great product selection and fast delivery.”

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Posted 1 year ago

“Great value, speedy shipping”

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Posted 1 year ago

“Easy purchase, great products.”

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Posted 1 year ago

“I was happy with finding the item I needed and it was easy to place the order. It arrived very quickly so I was very happy.”

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Posted 1 year ago

“Brilliantly packed items and all received 24 hours after ordering. Unfortunately some items were unsuitable but the return was straightforward and a refund given promptly.”

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Posted 1 year ago

“Good product and quickly delivered. Thanks 🙏”

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Posted 1 year ago

“Great fast service from ordering to delivery. Will use them again”

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Posted 1 year ago

“Great items and a good selection competitively priced. Excellent customer service and communication. Well packaged and prompt delivery. Free returns if needed. Highly recommended.”

Helpful Report

Posted 1 year ago

The Epicentre is rated 4.9 based on 2,376 reviews