The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,378 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

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“Prompt reliable service”

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Posted 4 years ago

“Super quick service”

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Posted 4 years ago

“reliable, good sales offers, quality mechendise. would recommend.”

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Posted 4 years ago

“Excellent service! Had to return the item ordered, but The Epicentre made it super easy.”

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Posted 4 years ago

“I can not recommend the Epicentre more! I ordered an item from there and it arrived so quickly and was exactly the same as stated on the website. I will defiantly be shopping there again!”

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Posted 4 years ago

“Ruffwear lead is very good. Slightly longer than a lot of other leads (which is helpfull), strong, robust, nice colour. A couple of useful extra features included discreit hand loop near clip end to allow you to get full control of dog very quickly, a lightly padded handle and a small slit/loop near main hand loop which I presume it to allow you to clip things onto the lead but I just push a few poop bags through and they always stay in place. The only upgrade I would make is to find away of clipping lead to handle to allow me to wear it as a sort of necklace when my dog is off the lead. Service from The Epicentre was excellent, arrived quick with no fuss.”

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Posted 4 years ago

“Really happy with Service.”

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Posted 4 years ago

“Excellent service great trainers”

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Posted 4 years ago

“Excellent service. Ordered item Friday afternoon and it arrived the next day using the freepost option because of the amount purchased. Second purchase of leather healthy back bag so knew what I was purchasing. Best price around.”

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Posted 4 years ago

“Great service. Good to shop with an independent outdoor retailer”

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Posted 4 years ago

“Great service Prompt Friendly staff x”

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Posted 4 years ago

“I recently bought a set of Grivel light mini spikes which I have yet to use. The experience of purchasing them was great having first had to m's a phone call to the shop to ensure they had a set in my size in stock. I had searched the Internet high and low with everywhere out of stock. The Epicentre had just had a set returned and I was able to snap them up which was terrific for me. The experience was good from the Staff advice to the swift delivery time. I certainly had no complaints and would recommend any other prospective customers they they can buy with confidence.”

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Posted 4 years ago

“Speedy and efficient service. Many thanks #supportlocal”

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Posted 4 years ago

“Shopped online. Website is very user friendly, I found what I was looking for quickly and easily. Fast delivery and well packaged. Great for all your outdoor equipment. I will definitely be shopping here again.”

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Posted 4 years ago

“Excellent service, easy to order, fully informed at every step and great returns service too should it be required. Product excellent. Would cetainly recommend.”

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Posted 4 years ago

“Ridiculously fast delivery. Great sales. Thanks”

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Posted 4 years ago

“Great prices and delivered promptly.”

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Posted 4 years ago

“We always enjoy visiting your lovely shop. The staff are knowledgeable, friendly and helpful. On this occasion I ordered online and the item arrived extremely quickly. It would be good to have some indication on your packaging to show that it is recyclable. Very pleased with my purchase and the efficient service. Thank you.”

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Posted 4 years ago

“Very good peoples helpful and the return process was smooth without fault recommended seller ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Excellent customer service with great products. Favourite shop to visit and prompt despatch on online orders”

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Posted 4 years ago

The Epicentre is rated 4.9 based on 2,378 reviews