The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,377 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Within 30 minutes of placing the order, I had an email to say it had been dispatched! That is service! The goods arrived around 24hrs after I ordered and were well packaged and in perfect condition. Would recommend this company!”

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Posted 3 years ago

“Fast service, great product”

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Posted 3 years ago

“I visited the shop and bought walking boots. Had an extensive range available for me to try. Very happy with the service and advice offered. I also purchased some walking trousers at a later date via the website and also received prompt delivery and a returns channel (if required). Great overall experiences.”

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Posted 3 years ago

“Excellent help when I phoned a s brilliant communication about my buys. Thankyou guys! Would fully recommend.”

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Posted 3 years ago

“excellet service, very quick, great product”

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Posted 3 years ago

“Excellent service. The garment I ordered was delivered almost the next day. Being able to buy Patagonia jackets was just perfect.”

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Posted 3 years ago

“Great price and product (Patagonia micropuff)- quick delivery.”

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Posted 3 years ago

“I ordered shoes online but they didn't fit. Delivery was prompt and I would order again. However, we found ourselves in the area this weekend so I reviewed this experience instead: My son and I visited The Epicentre for new trail shoes. He in particular, had been eyeing up a certain pair for a little while. I was very impressed with the service. We and never once felt hurried and the shop assistant had plenty of time to talk to him and me as his Mum. The assistant looked and listened carefully to what he needed, making sure that he was purchasing the best thing for him. Next up was my turn and again I was treated similarly, with respect and by someone who actually listened. Although we don't live close by, we will definitely return next time we are in the area. Thank you”

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Posted 3 years ago

“Good prices. Fast delivery.”

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Posted 3 years ago

“Great service great trainer ON could adventure”

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Posted 3 years ago

“Quality Product supplied with Excellent Service from Ordering to Delivery”

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Posted 3 years ago

“Arrived the next day. Contact was good.”

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Posted 3 years ago

“Amazing service thankyou”

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Posted 3 years ago

“I received my waterproof jacket within days at a very competitive price. I am very pleased with the product & the response.”

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Posted 3 years ago

“Good price and fast delivery, very happy with the service”

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Posted 3 years ago

“Prompt and efficient delivery and exchange. Keep up the good work!”

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Posted 3 years ago

“I can recommend using this online retailer. if you are new to this retailer. wondering about placing an order with them, don`t worry. my order arrived safely in 48 hours after I placed my order. little knowledge about returns. but have no reason to think they wouldn't be helpful.”

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Posted 3 years ago

“Excellent service, very competitive on price. Arrived next day.”

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Posted 3 years ago

“Very quick, efficient service. Got really good deals in the sale and really happy with the products.”

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Posted 3 years ago

“Excellent service in shop - so helpful. Bought same shirt in different colour online the next day. Super quick delivery. 5 stars all round.”

Helpful Report

Posted 3 years ago

The Epicentre is rated 4.9 based on 2,377 reviews