The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,336 Reviews

99 %

of reviewers recommend The Epicentre

4.9

Based on 2,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 2 months ago

“Amazing shop , amazing kit , amazing staff 🤩”

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Posted 2 months ago

“First class service with prompt delivery & excellent communication. The Earthrise hooded jacket is everything I had hoped for, perfect fit, light but warm & fab quality. Would highly recommend.”

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Posted 2 months ago

“Very quick delivery. Item well packaged and exactly as described.”

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Posted 2 months ago

“A great shop that I always visit during my annual holidays to Ambleside. Staff extremely helpful & nothing seems too much trouble. I also buy items online as they also have some great sale items & prices. Highly recommend!”

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Posted 2 months ago

“Fast delivery and products available here that were sold out on brand site!”

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Posted 2 months ago

“Very good price for the dog coat I wanted. Excellent speedy service. Thank you”

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Posted 2 months ago

“Easy straight forest process, excellent”

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Posted 2 months ago

“Bought something recently that unfortunately didn’t fit. I returned the item to the Epicentre and they very quickly refunded me without any fuss. The company even emailed with some alternative options. Really helpful. I would definitely recommend”

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Posted 2 months ago

“Excellent service and great product. Wish they offered D of E discount.”

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Posted 2 months ago

“Trainers arrived quickly.Unfortunately too narrow.Free return was handled well and refund made promptly..A business run the way it should be…”

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Posted 2 months ago

“Great team at Epicentre, super friendly customer service when I was delivered the wrong size and very promptly resolved for me. Highly recommended store.”

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Posted 2 months ago

“Quick and efficient ordering and delivery . Jacket for my son and had a new customer discount code so pleased !”

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Posted 2 months ago

“Good, had what I was after”

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Posted 2 months ago

“The staff were very helpful, well informed on the products in the Ambleside store. I ordered a product on line as it wasn’t in stock there.”

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Posted 3 months ago

“Great experience, item exactly as described and very quick shipping. I’ll shop here again.”

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Posted 3 months ago

“FAST delivery. Reasonable pricing.”

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Posted 3 months ago

“I ordered two items of clothing - some Patagonia trousers and a Norrona top. There was an issue with the delivery - but this was nothing to do with the Epicentre (an issue with the courier). The Epicentre staff were really helpful, especially Rob, trying to ensure the courier issues were overcome. The items arrived and are really good quality - prices were very competitive too. I would definitely recommend the Epicentre and would have no hesitation to order from them again.”

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Posted 3 months ago

“Absolutely excellent service, good quality gear too”

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Posted 3 months ago

“Great website and quick delivery!”

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Posted 3 months ago

The Epicentre is rated 4.9 based on 2,336 reviews