The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great business their deliver and returns is swift”

Helpful Report

Posted 4 weeks ago

“Product arrived fast but was faulty sent picture to epicentre after short phone conversation (they called me)replacement part arrived next day excellent service will use again”

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Posted 4 weeks ago

“Lovely easy transaction quick delivery and on time. Second Houdini harness purchased for my tripod standard poodle. Purchased lead as well as was a much sturdier option”

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Posted 4 weeks ago

“Great communication, excellent price and fast delivery. Rab Aeon 27 is an fantastic backpack giving me plenty of storage, clips, loops and bungees for all my winter kit for a epic day in the mountains and it'll also be perfect for multi day treks in warmer weather.”

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Posted 4 weeks ago

“Great selection, good prices, super-fast delivery and easy returns process. Can't ask for more...buy with confidence!”

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Posted 1 month ago

“Great service from Epicentre. I bought a Patagonia gilet at a very good price and the delivery was quick! Will buy from here again!”

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Posted 1 month ago

“Purchased a Rab fleece online and three weeks later it has still not arrived despite several phone calls. Poor online service.”

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Posted 1 month ago

Many apologies for your experience. Unfortunately there was a couple of weeks delay before you informed us the parcel hadn't been delivered. The issue has been raised with DPD, as we had already told you, and you have been refunded for the missing item

Posted 1 month ago

“Very prompt delivery and great value on the Patagonia Fleece, I love it!”

Helpful Report

Posted 1 month ago

“Easy to use website with great items available. Quick delivery and communication. Would recommend The Epicentre.”

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Posted 1 month ago

“Great website with loads of choice and good deals when a sale is on. Delivery came quickly.”

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Posted 1 month ago

“Great/wide selection of hiking clothes, accessories and gear. Website is easy to use with standard search, sort & filters. Generally prices are very similar to brands own websites but great discounts can be found during sales. Ordering process is easy. Dispatch/ delivery is quick & reliable (usually by DPD). On my 'look up' shortlist when buying gear for sure.”

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Posted 1 month ago

“Prompt shipping of the item and a good price in the sale. Will us The Epicentre website again.”

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Posted 1 month ago

“Supreme Assets Recovery Agency helped me recover my money after I was scammed by a fraudulent broker. Their team was professional, understanding, and handled my case with care. I highly recommend their services to anyone in a similar situation. Don’t lose hope—contact them today via email at 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 or WhatsApp at +44 73-88-69-79-58. They are truly reliable and effective!”

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Posted 1 month ago

This is an unsolicited advert - please do not click on any links!

Posted 3 weeks ago

“A great shop in Ambleside. The staff are always so friendly, helpful & knowledgable. A great selection of clothing and equipment. I particularly love the room dedicated to Arcteryx gear - a rarity! I always visit the shop when in the area and regularly buy items online when at home. Always have some great sale items as well - who doesn’t love ve a bargain. Well done The Epicentre - long may you be successful!”

Helpful Report

Posted 1 month ago

“Just got my first order through, ordered on Sunday, and arrived Tuesday, excellent price on some new Mountain Equipment gore-tex trousers. Very slick service, will happily use Epicentre again if they have what I'm after.”

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Posted 1 month ago

“Very impressed with this retailer, delivery was super quick, unfortunately the item was too small and had to order the next size up. Returns were dealt with easily and the refund for the smaller item processed quickly. All in all, a very pleasant experience and I will definitely use Epicentre again .”

Helpful Report

Posted 1 month ago

“Order process was clear although I do recall that there was no clarity in the web site on when the goods would arrive or options to expedite delivery. I had to return an item because it was no longer needed. The return process was really simple. So apart from some improvement to the information during the online order process the ordering experience was good, thank you.”

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Posted 1 month ago

“Exactly as described, exactly as expected. I am very happy with my new beanie, which has kept me warm and warm on the golf course and in town.”

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Posted 1 month ago

“Easy website, clear communications and fast and efficient delivery”

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Posted 2 months ago

“Perfect fit, good quality just perfect for the cold weather”

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Posted 2 months ago

The Epicentre is rated 4.9 based on 2,376 reviews