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The Epicentre Reviews

4.9 Rating 2,376 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Excellent price and speedy service. Very happy to recommend.
Helpful Report
Posted 2 years ago
Great customer service. Very sppedy dispatch of goods.
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Posted 2 years ago
Very good. Three purchases and one return . I,m keeping an eye open for my next quality item
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Posted 2 years ago
Excellent customer service from start to finish. Unfortunately the item I ordered wasn’t suitable for my needs so had to return. Whole process was very smooth and refund quickly received. Very impressed. Wouldn’t hesitate to buy from the Epicentre again.
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Posted 2 years ago
Excellent service ,jacket arrived quickly and was exactly as described.
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Posted 2 years ago
Great service and product range! When I had struggled at all the major suppliers for the day hike bag I wanted, this was the only place it was available. Easily found and quick delivery with no issue. Would recommend! Thanks
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Posted 2 years ago
The item was great. I was a little confused by delivery as one platform I was signing in on said next day but the item can within 4 days. I presume the platform that stated next day was incorrect but it did Essie false hope
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Posted 2 years ago
Excellent product range, excellent price, excellent service. The Epicentre seems to be getting it right!
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Posted 3 years ago
great quality brands at keen prices, with plenty of options and clear layout on website. delivery time and logistics worked smoothly and very pleased (and have ordered again in fact!)
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Posted 3 years ago
Fastastic customer service, great products.
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Posted 3 years ago
Great service. Boots arrive really quickly!
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Posted 3 years ago
I ordered with yourselves a pair of patagonia pants, very easy process an really speedy delivery, pleasantly pleasing all round service
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Posted 3 years ago
Exceptional service via mail order. Very quick delivery and the quality of the items were exactly as described. Had to return and re-order one item which was carried out very easily and quickly. Thanks again and will visit the store when next in Ambleside
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Posted 3 years ago
Used epicentre many time now. Always good service.
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Posted 3 years ago
Great deal and very fast shipping even though I chose the cheapest option.
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Posted 3 years ago
I received my ordered item very quickly, unfortunately the boots didn't suit and I had to return them. I received my refund within a few days of posting the return which was great. I have ordered from the Epicentre before and will continue to do so with their great prices and excellent customer service.
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Posted 3 years ago
Great service and quick delivery, quality product
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Posted 3 years ago
Fantastic service - item arrived quickly - very pleased with the quality - will use again.
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Posted 3 years ago
Was unsure of buying, but glad I did. I was kept informed at all stages of order fulfilment through to my parcel being delivered.
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Posted 3 years ago
Item arrived two days after ordering. That's what I call good service. Thank you
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Posted 3 years ago
The Epicentre is rated 4.9 based on 2,376 reviews