The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was delivered very quickly and well packed. Great price for Tilley hat and very easy to navigate website.”

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Posted 2 years ago

“Nothing wrong with delivery at all, only took afew days and package was unharmed and delivered for free.”

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Posted 2 years ago

“Good choice of shoes. Fast delivery and easy return.”

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Posted 2 years ago

“Great outdoor store, good selection of high quality equipment, speedy service, will shop again for sure.”

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Posted 2 years ago

“Excellent service, no complaints”

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Posted 2 years ago

“Very easy, but, return and refund as the shoes didn’t fit me properly. Wondered if some information about sizing is given on the site , as per original brand, would be a great help.”

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Posted 2 years ago

“Great communication and fast delivery”

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Posted 2 years ago

“Great product and fantastic service.”

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Posted 2 years ago

“Shape fit quality perfect gilet”

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Posted 2 years ago

“Great company to deal with. I ordered a couple of pairs of running shoes for size but didn't like the shoe at all so returned both. Shoes were delivered quickly, I returned them by their free returns service and they refunded very quickly as well. I would definitely use Epicentre again and would recommend to others.”

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Posted 2 years ago

“Good price and very fast shipping.”

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Posted 2 years ago

“My first time using Epicentre (via their website) and I am very pleased with both the product and the service/delivery arrangements,”

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Posted 2 years ago

“Speedy delivery, thank you”

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Posted 2 years ago

“I ordered the black/sapphire mid boots, they look black in the picture but are actually navy!”

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Posted 2 years ago

Hi Nicola Black Sapphire is a specific Arc'teryx colour, which is a very dark blue. Please return these for a refund if they are not suitable and still unused . Our returns policy and the link for a free postage returns label can be found on our website. Regards Sheila

Posted 2 years ago

“Prompt service, great quality”

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Posted 2 years ago

“Perfect! Got my order in excellent condition with very fast shipping!”

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Posted 2 years ago

“I bought my Arc’teryx AR jacket from Epicentre - it’s an investment purchase and I couldn’t be happier. I wanted an independent shop with 5* service and that’s exactly what I got. The jacket arrived quickly and was really well packaged. The jacket is incredibly high quality, as was the whole shopping experience. Would highly recommend both the jacket and buying from Epicentre :)”

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Posted 2 years ago

“Great service. Easy transaction and delivery as planned”

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Posted 2 years ago

“Easy to deal with, speedy delivery, would order from them again”

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Posted 2 years ago

“Brilliant service and quality product Thank you for your excellent customer service.”

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Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews