The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,381 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and had Tilley Hat I wanted and my size with quick delivery - an issue over packing was resolved to my satisfaction - recommended”

Helpful Report

Posted 7 years ago

“absolutely fantastic service , had a slight problem with sizing , exchanged item , had it within two days of returning ,,,,you don't get any better ,,,,thanks”

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Posted 7 years ago

“Great products at a great price with great delivery”

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Posted 7 years ago

“Item delivered very quickly and good value.”

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Posted 7 years ago

“Excellent price for my Patagonia Nano Puff hoody and prompt delivery. The Epicentre is a great shop. Thank you”

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Posted 7 years ago

“I ordered a jacket which unfortunately was too big for me, and no smaller size was available. I requested a refund, which was dealt with immediately. I have ordered from The Epicentre before, and received the same great service - many thanks!”

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Posted 7 years ago

“The item ordered, an Osprey rucksack, was as described, came well packaged, and arrived within 24 hours despite 'standard delivery' - so all is good. I can't fault Epicentre in any way; only praise.”

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Posted 7 years ago

“The Epicentre could not have been more helpful. The jacket I ordered arrived extremely quickly but turned out to be the wrong size for me. I sent it back to them and let them know the reason for its return, whereupon they rang up the manufacturer to check availability of the larger size and then went and ordered it for me. That, to my mind, is superb customer service and I will be delighted to recommend them to anyone wanting a swift, efficient service.”

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Posted 7 years ago

“I have placed many an order and always receive them within a couple of days after ordering. This is a great service and the products are always good quality. I always visit the store when in the area as I find Epicentre always have something different to other outdoor shops.”

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Posted 7 years ago

“Great product at a great price. Fast shipping.”

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Posted 7 years ago

“Arrive on time”

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Posted 7 years ago

“Easy to use website, speedy delivery, well packed and of course the item received was a gift for a friend who was thrilled to receive it!”

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Posted 7 years ago

“unrivaled price, professional user-friendly site,. fast delivery at no extra charge”

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Posted 7 years ago

“Great price on the product I wanted and really quick delivery. Thanks!”

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Posted 7 years ago

“Delivered the day after it was ordered, the Patagonia hoody was a great price!”

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Posted 7 years ago

“Found the item I wanted at a great price.”

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Posted 7 years ago

“Very prompt service and a great deal on product bought. 1st time buying from epicentre but will definitely look to use again in the future”

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Posted 7 years ago

“Ordering was straightforward, the item was sent promptly and the garment is very good quality.”

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Posted 7 years ago

“Great price, prompt delivery of goods ordered. What's not to like?”

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Posted 7 years ago

“Telephoned to arrange exchange of goods. Very helpful.”

Helpful Report

Posted 7 years ago

The Epicentre is rated 4.9 based on 2,381 reviews