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The Epicentre Reviews

4.9 Rating 2,376 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Great service. Kept one item other too big but returns are easy and refunded quickly
Helpful Report
Posted 3 years ago
Excellent service. Recommended seller
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Posted 3 years ago
The Epicentre is a great shop. I ordered some trousers and they were posted and delivered very quickly, within 24-48 hours!
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Posted 3 years ago
Ordering was smooth and problem free. Pleased item was delivered by Parcelforce, not DPD as I have had lots of problems with DPD and will now not buy from businesses who use them, I was impressed with the efficiency of the whole process and will buy from the Epicenter in the future
Helpful Report
Posted 3 years ago
Excellent price and service Efficient and extremely quick delivery
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Posted 3 years ago
Easy online shopping experience. Great communication to manage expectations regaring order arrival. Would recommend.
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Posted 3 years ago
Very impressed that they stocked a pair of walking boots I couldn’t find anywhere else, Meindl Tonale for women. Arrived very promptly, would definitely use again and pop into the shop next time I’m in the Lakes
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Posted 3 years ago
Great shop: excellent selection, fast delivery, and brilliant customer service. Would definitely recommend!
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Posted 3 years ago
Excellent service. The shop has great brands that are well presented across all floors. Each floor supported by well informed and polite staff. The coffee is great too.
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Posted 3 years ago
Good quality hat , good quick service . Will shop here again .
Helpful Report
Posted 3 years ago
Good quality item. Took a long time to arrive though.
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Posted 3 years ago
Top quality outdoor shop. Very friendly and helpful staff. Shop always professionally presented and clean. Highly recommended.
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Posted 3 years ago
Shopped with Epicentre numerous times, this is due to really range of clothing/footwear. The website is easy to use, and the customer service you receive always warrants the 5* rating.
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Posted 3 years ago
My arcteryx jacket was a bargain price and sent promptly. Very pleased .
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Posted 3 years ago
Seamless purchase and quick delivery. Really happy and would recommend 😊
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Posted 3 years ago
Exceptional service! My new favourite shop!
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Posted 3 years ago
Very easy to purchase through and great prices.
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Posted 3 years ago
Great product at great price and quick delivery. Noemails confirming order or dispatch though...
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Posted 3 years ago
Customer service in store and online is exceptional. Staff are so helpful and know their stuff! Highly recommend!
Helpful Report
Posted 3 years ago
Very impressed great service prompt delivery
Helpful Report
Posted 3 years ago
The Epicentre is rated 4.9 based on 2,376 reviews