The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,381 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

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“Order arrived after just 2 days on standard delivery. Great Service.”

Helpful Report

Posted 8 years ago

“After a Google shopping search for the item I required, I located the perfect product suited for me by the Epicentre. The correct colour, model and most importantly, sensibly priced. On purchasing my item, it arrived well package (without damage) within 2 days of purchase. I particularly liked the checkout option with PayPal, I prefer this option to providing my bank details online as I feel it is a more secure option. Extremely pleased with my purchase and the level of excellent service provided by the Epicentre team. Many thanks, 1 happy customer! I will use again.”

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Posted 9 years ago

“couldn't fault the service and the product was a1 as well! well happy!”

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Posted 9 years ago

“Bought Deuter rucksack. Good price, Free delivery and arrived within two days. What more could you ask.”

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Posted 9 years ago

“So patient with me on the phone, so hopeful, great service from start to finish and keen prices. Will definitely use again, highly recommended.”

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Posted 9 years ago

“Nice selection of products for fair market pricing. Quick shipping!”

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Posted 9 years ago

“Bag turned up on time and was as discribed, very please with the service”

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Posted 9 years ago

“My order arrived very speedily. I'm delighted with my hoody fleece top and hat.”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Charming lady, went over and above normal service to check a colour match, then got my trousers to me by next morning. Very impressed.”

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Posted 9 years ago

“All good - prompt delivery and exactly what I wanted at a fair price.”

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Posted 9 years ago

“Excellent service as usual. Very good prices and very quick delivery.”

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Posted 9 years ago

“Easy to navigate website. Good prices. Speedy delivery. No problems returning. Will use again.”

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Posted 9 years ago

“Excellent product, price and very quick delivery. Thank you.”

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Posted 9 years ago

“Very quick delivery and the extremely helpful with exchanges. Competitive prices and large stock.”

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Posted 9 years ago

“Super customer service, and product excellent (Icebreaker) - would buy from again for sure”

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Posted 9 years ago

“Item arrived promptly and appears to be as described (I have not had the opportunity to use it)”

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Posted 9 years ago

“As previously, The Epicentre has delivered superb customer service with efficient online order processing, excellent email communication and speedy delivery! I had called to ask a question regarding fit and could not have had a more helpful response, added to which I, sadly, did not like the colour I had ordered but a quick phone call and an alternative has been put on one side for collection and exchange. Fantastic, I shall be back!”

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Posted 9 years ago

“Very quick service. Ordered on a Sunday and was delivered Wednesday.”

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Posted 9 years ago

“Extremely helpful staff, really put effort into making sure you end up with the right product for you if you contact/need to change size. Would recommend to anyone. If other businesses took that little bit of extra time and effort, they would have more customers coming back to them so any losses for the time and effort would be negligible as more people will buy from them. Will highly recommend to everyone. Thank you for such a pleasant purchase.”

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Posted 9 years ago

The Epicentre is rated 4.9 based on 2,381 reviews