The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,380 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, great item at a good price. Will definitely use again”

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Posted 4 years ago

“Before Covid 19 I had only bought in store at The Epicentre. Restrictions on travel led me to order on line. Most impressed with the speed of delivery- next day; & due to amount spent no postage cost. Great”

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Posted 4 years ago

“Very quick delivery was delivered the next day.”

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Posted 4 years ago

“Was looking for a pair of waterproof trail shoes for my husband, and Epicentre website came up. Page was easy to use, competitive prices, and swift delivery!! Will definitely be using them again, a small independent business. Will call in the next time we are in Ambleside!”

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Posted 4 years ago

“Excellent and speedy service from The Epicentre. Pleased to be able to support one of our fine independent retailers who are doing a great job in these difficult times.”

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Posted 4 years ago

“Bought an evoucher for my niece's birthday. Was emailed to her just after 06.30 on the day. Would use them again.”

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Posted 4 years ago

“Amazing store in Ambleside and fantastic service when buying online.”

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Posted 4 years ago

“Item arrived super quick, easy online experience. Very happy, will be using these guys again!”

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Posted 4 years ago

“Staff great to deal with and really helpful. Will always use in future purchases with my walking equipment.”

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Posted 4 years ago

“Hello i was very pleased with the service and price but when the jacket arrived the prestud on the bottom was broken but, i am not sure whether this was why the jacket price was reduced? Mountain equipment citadel.”

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Posted 4 years ago

Hi Jonathan I'm sorry there is a problem with your jacket. It should not have been faulty. The price reduction was simply due to it being a previous season colour. Please contact us and we can arrange a replacement Regards Sheila

Posted 4 years ago

“Excellent communication. Very quick delivery. Cannot fault.”

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Posted 4 years ago

“good price and next day delivery without even having to pay for it thanks”

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Posted 4 years ago

“Really really friendly happy smiles from the staff, who were all friendly nothing was too much trouble,what a pleasure to shop in troubled times. Was able to try certain items on in a safe environment. Bought some great clothes. Thanks 😊”

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Posted 4 years ago

“Ordered online and jacket arrived quickly. Good quality product and online description accurate.”

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Posted 4 years ago

“Great service and great range of Patagonia and other brands”

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Posted 4 years ago

“Knowledgeable advice on boots remotely from experience. Good sales price and reliable on time delivery”

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Posted 4 years ago

“Good service, item ordered was perfect as described”

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Posted 4 years ago

“Fantastic shop, incredible customer service - always above and beyond. Great product. Best in the business. Thank you guys - keep up the amazing work.”

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Posted 4 years ago

“Really helpful, excellent customer service. Very pleased with my boots. Will definitely use again and recommend to all. I don't usually bother to write reviews but The Epicentre is worth it.”

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Posted 4 years ago

“Excellent Service Fits a Treat One Happy Chappie. Ruff Wear Brilliant Choice”

Helpful Report

Posted 4 years ago

The Epicentre is rated 4.9 based on 2,380 reviews