The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and the item was as expected”

Helpful Report

Posted 2 years ago

“I bought a pair of shoes whilst in the shop in the Lakes and found the service and knowledge of the staff to be outstanding. I came away with the best fitting walking shoes I’ve ever had. Impressed with that, I have bought a second pair of the same shoes via the online shop. The service provided was again very good.”

Helpful Report

Posted 2 years ago

“Order arrived on time. I emailed them to check it would arrive within the week as it was a birthday present. Got a speedy reply. Good selection of products and brands, my husband loves his Cotopaxi fleece.”

Helpful Report

Posted 2 years ago

“Great price point; speedy dispatch. Very happy with my purchase and I will certainly use the epicentre again and will recommend it to my friends.”

Helpful Report

Posted 2 years ago

“Keen trail shoes, good price, excellent service.”

Helpful Report

Posted 2 years ago

“easy experience from start to finish, quality, price and service all wrapped up in one”

Helpful Report

Posted 2 years ago

“Fast dispatch and competitive price - item received as described . Not sure what else to add.”

Helpful Report

Posted 2 years ago

“Good price, speedily delivered.”

Helpful Report

Posted 2 years ago

“Thanks for stocking Patagonia items!”

Helpful Report

Posted 2 years ago

“Great customer service Recommended”

Helpful Report

Posted 2 years ago

“Great product, speedy delivery!”

Helpful Report

Posted 2 years ago

“Great price fast delivery”

Helpful Report

Posted 2 years ago

“Good service, good price, fast delivery.”

Helpful Report

Posted 2 years ago

“Very fast efficient online service.”

Helpful Report

Posted 2 years ago

“Quick delivery, nice jumper. Thanks!”

Helpful Report

Posted 2 years ago

“Great discounted price and goods delivered next day - actually faster than expected. I would definitely but from The Epicentre again.”

Helpful Report

Posted 2 years ago

“Excellent service. Beautiful walking boots but unfortunately they was to small and didn't have the next size available. Sent them back was no problem and a refund was issued straight away. I will definitely shop with you again”

Helpful Report

Posted 2 years ago

“Excellent product from Patagonia and super efficient service from Epicentre… I would recommend both to anyone.”

Helpful Report

Posted 2 years ago

“Fast delivery and greet coat. Great prices too”

Helpful Report

Posted 2 years ago

“Excellent communication and the item, out of stock at many other retailers, was both a very good price and exactly as described Thank you very much”

Helpful Report

Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews