The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery, couldn’t ask for more!”

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Posted 1 year ago

“I had to return my item, which was a little too baggy, but the return service was great- very straightforward and money returned to account quickly. I’ve used this store before and they are excellent whether you keep the item or not!”

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Posted 1 year ago

“This is my all time favourite outdoor shop. The brands are carefully selected but what really makes this store shine so bright for me is the customer care that I experience from the staff every time I come in for something specific where I need advice. The team take time to listen with full attention, share their knowledge and expertise and have a genuine desire to find the 'best fit' for you and your needs. This was highlighted again when having my feet measured and assessed on a recent visit - thank you for the excellent service Sophie :-)”

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Posted 1 year ago

“Great product, great service Lovely shop in a quaint setting but makes a big impression”

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Posted 1 year ago

“Great product and easy to navigate website. Was confident I’d purchased the right size unlike listings on other websites!”

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Posted 1 year ago

“My son, for whom I have bought items from the Epicentre, is impressed by the quality of the goods. I have found the online shopping experience to be good.”

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Posted 1 year ago

“Very quick dispatch and delivery. Best price found on internet.”

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Posted 1 year ago

“Fantastic service. Next day delivery was seamless, thank you!”

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Posted 1 year ago

“Easy ordering, prompt delivery, very happy with goods.”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

“Great price and service from Epicentre, dispatch and delivery was swift.”

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Posted 1 year ago

“My online order was dispatched promptly but due to an error with a delivery postcode the delivery did not happen as DPD could apparently not find my business address without the postcode (even though this was a GP surgery and the only GP surgery in the village). My order was a birthday present for my wife and when I contacted Rob from The Epicentre he was really helpful and ensured that another delivery was dispatched and arrived in time to save my blushes. Well done, good price and excellent customer service when the courier let the side down.”

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Posted 1 year ago

“Fast efficient service and product purchased was offered at an extremely competitive price. Very happy!”

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Posted 1 year ago

“order of collapsible cup for camping was dealt with quickly and efficiently. pleased with product and service.”

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Posted 1 year ago

“Great service, product was in stock & dispatched the same day.”

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Posted 1 year ago

“Generally pleased with my purchase, but only 3 stars because it wasn't packaged very well. In fact, the actual bag was open and the jacket exposed because the tape used hadn't adhered well. Despite this, the jacket was ok and I would still use the Epicentre again .”

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Posted 1 year ago

“An easy 5 stars! This is an excellent shout, with an easy to navigate website, superb range of clothing at a great price. Items are then well packaged and sent quickly out , so you don't have to wait long for yiour purchase. Love thus shop and soo does my dog :)”

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Posted 1 year ago

“I have used this company a few times and each time exceptional service can’t rate them any higher”

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Posted 1 year ago

“Extremely happy with both my order and the service from the epicenter. My order arrived very quickly and well wrapped. Will definitely shop there again.”

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Posted 1 year ago

“Great product at a good price, delivered very promptly.”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,376 reviews