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The Epicentre Reviews

4.9 Rating 2,381 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,381 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Super fast delivery, good priced item and good packaging. Thank you.
Helpful Report
Posted 7 years ago
We visited whilst in the Lake District and my other half found many items she liked. WE ran out of time and I decided to purchase online and the experience was fantastic. Ordering was easy , delivery very fast and one item returned was dealt with very quickly with no issues.
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Posted 7 years ago
Fantastic customer service and super quick delivery
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Posted 7 years ago
Very prompt delivery. ICEBREAKER merino base good quality - excellent for breathability/warmth/quick drying
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Posted 7 years ago
My order arrived within two days and was well-packaged.
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Posted 7 years ago
They post items to New Zealand (which some stores no longer do) and dispatched the pants I had ordered very quickly. The order was correct and their checking of it at each stage was readily apparent.
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Posted 7 years ago
Quick, efficient service :-)
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Posted 7 years ago
Fast and efficient service, very happy.
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Posted 7 years ago
Great trousers at a great price
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Posted 7 years ago
Product arrived promptly and is as decribed. Very pleased with service.
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Posted 7 years ago
Service & delivery was very prompt. However I very reluctantly paid £25 more from Epicentre as other outlets were out of stock
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Posted 7 years ago
I haven't tried the trousers on a hike yet but they fit a treat. Very happy.
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Posted 7 years ago
The Patagonia jacket was an excellent price and delivery was very fast.
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Posted 7 years ago
Fast efficient service
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Posted 7 years ago
Advice given
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Posted 7 years ago
Delivery was on time. Product was as described. im happy.
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Posted 7 years ago
Good delivery, great prices. Had a question and the telephone service was excellent
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Posted 7 years ago
Excellent service and item at a great price. Happy Customer!
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Posted 7 years ago
God product range, good service.
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Posted 7 years ago
I had been trying to find a pair of Scarpa zen pro approach shoes and failed with the usual big sites.I then thought of trying shops in walking areas . Epicentre gave really good advice about products they obviously knew about and sent them very quickly .I couldn't ask for more and feel much happier that I have supported an independent shop.
Helpful Report
Posted 7 years ago
The Epicentre is rated 4.9 based on 2,381 reviews