The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My items arrived quickly as described/pictured. I got a couple of sale items which were great value and a full price visor which I love.”

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Posted 9 months ago

“Excellent customer service, fast delivery and competitive prices to different s to another big estores….”

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Posted 9 months ago

“brilliant service and staff”

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Posted 9 months ago

“Great online store with high quality products at competitive prices. I have bought from The Epicentre twice now and I’m very pleased with the buying experience both times.”

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Posted 9 months ago

“Great product and great service would highly recommend”

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Posted 9 months ago

“I recently ordered a pair of Meindl boots from The Epicentre. All I can say is that I got them at a great price, prompt despatch and delivery and received an excellent service. So thank you. I can thoroughly recommend The Epicentre.”

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Posted 9 months ago

“Absolutely excellent service from start to my order arriving. I'd 100%buy again 👍👌”

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Posted 9 months ago

“Great clothes and fast delivery, will shop here again.”

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Posted 9 months ago

“Ordered a Rumpl mat at a good price and it arrived really quickly All good”

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Posted 9 months ago

“Good range of products. Had what I was after at a good price”

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Posted 9 months ago

“No problems receiving my trainers and they fit perfectly.”

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Posted 9 months ago

“The Mountain Equipment Pants are great . The only comment I have is the zips have no toggles on which I took up with Mountain Equipment some time back as I love their pants and I have nerve issues with my Hans and the toggle which most brands fit help me. They sent me some toggles which I appreciate, but thought they may have started to fit them . Keep your good Sales going ON 😄👍 Regards Elaine”

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Posted 9 months ago

“Fantastic Ruffwear collar for our new puppy Labrador. Thankyou for a rapid delivery.”

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Posted 9 months ago

“I bought a pair of Patagonia baggies which I loved but they were too big. I sent them back and I received my refund pdq 😜 I have bought many things here but usually when I’m visiting. Support indies!”

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Posted 9 months ago

“My order was dispatched quickly & was exactly as ordered. Unfortunately I did have to return the item due to it being too big, however the returns process was seemless & I was refunded quickly. Would definitely recommend and purchase from Epicentre again in the future.”

Helpful Report

Posted 9 months ago

“Order arrived very fast (ordered a Patagonia Down Sweater which is really light but still very warm and breathable). I was also able to call the actual store and actually speak to someone to check a detail and they were very friendly and helpful. Will buy again from them in future as it's nice to support independent stores that also have physical locations.”

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Posted 9 months ago

“fast shipping”

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Posted 10 months ago

“Super quick delivery, a great range of products and got a good price too. Will definitely buy from here more often. Thanks!”

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Posted 10 months ago

“very competitive price and next day delivery. Brilliant online service!!”

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Posted 10 months ago

“Great product, speedily delivered. Excellent service.”

Helpful Report

Posted 10 months ago

The Epicentre is rated 4.9 based on 2,376 reviews