The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jacket was as described and delivered earlier than expected, all good.”

Helpful Report

Posted 1 year ago

“Easy to place order, really fast delivery - I ordered with the standard delivery and it came the next day. Order came in perfect condition, would buy again!”

Helpful Report

Posted 1 year ago

“Top service very fast delivery with regular updates on dispatch and delivery.”

Helpful Report

Posted 1 year ago

“Good value and speedy delivery. Recommended.”

Helpful Report

Posted 1 year ago

“Excellent service order arrived in specified time and as expected. Would order from the Epicentre again and recommend them to others”

Helpful Report

Posted 1 year ago

“Perfect in everyway! 👍👍 thank you”

Helpful Report

Posted 1 year ago

“A good purchase at a very competitive price. Promptly despatched and delivered; an excellent firm.”

Helpful Report

Posted 1 year ago

“Excellent customer service and delivery!!”

Helpful Report

Posted 1 year ago

“Excellent quick service and delivery at a decent price. Thanks”

Helpful Report

Posted 1 year ago

“Fast delivery, very comfortable Sherpa hiking leggings. Excited about giving these a go during my triple hike in California!”

Helpful Report

Posted 1 year ago

“Only bought walking shoes from there but the service from the staff downstairs in measuring properly and advising the different qualities of boots is excellent. Purchasing online is straightforward and delivery is dry speedy with updates throughout”

Helpful Report

Posted 1 year ago

“Easy fast and efficient. Only let down by the delivery company destroying the packaging and sticking it in a random box. Literally, no packaging, no invoice just the rucksack in a bow big enough for 10!”

Helpful Report

Posted 1 year ago

“Excellent service. Recommended seller”

Helpful Report

Posted 1 year ago

“First time dealing with this business. Service was first class. Exactly what was ordered delivered immediately. Will return.”

Helpful Report

Posted 1 year ago

“Easy ordering, great price and delivered quickly!”

Helpful Report

Posted 1 year ago

“Super fast delivery, and super fast response when I needed to return items. Thank you”

Helpful Report

Posted 1 year ago

“Customer service at The Epicentre has been outstanding. My purchase was dispatched the same day with delivery due the next day. Unfortunately my item initially went missing as the courier posted to the wrong address; it did eventually turn up but in the meantime the team couldn’t have handled the situation any better. They reserved another coat for me immediately whilst they looked into the matter and communicated with me throughout. I did receive my item and I’m extremely happy with it. Thankyou for such fantastic customer service.”

Helpful Report

Posted 1 year ago

“Excellent shop! The best hiking/climbing gear and in ambleside, great delivery aswell. Thanks guys”

Helpful Report

Posted 1 year ago

“Competitively priced products & excellent service. Thanks Epicentre, I shall be returning to you again.”

Helpful Report

Posted 1 year ago

“Fabulous customer service and brilliant product. Thank you.”

Helpful Report

Posted 1 year ago

The Epicentre is rated 4.9 based on 2,376 reviews