The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We made an appointment for insole fitting as my husband has planter fasciitis. What brilliant service, fabulous staff! I can not recommend this shop enough. We made an appointment as My brother in law went for some walking boots and Sophie noticed he walked with his foot slightly out and sorted him some insoles out and now his bad neck which he has had for over a year is nearly sorted due to the insoles. He didn’t go for this reason but Sophie said this could be the reason for your neck and yes she was right! Thank you 🙏”

Helpful Report

Posted 1 year ago

“Expert advice, excellent service”

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Posted 1 year ago

“Excellent service. Love this shop”

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Posted 1 year ago

“Very happy with our order and the service. Fast delivery, competitive price. Just what we needed. We’d definitely order from Epicentre again.”

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Posted 1 year ago

“Best backpack I have ever owned! Perfect for day hikes, the waist strap is a game changer for weight distribution, I can clip my camera onto it and the built-in weather cover is super handy too!”

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Posted 1 year ago

“Item was very well priced and the dispatch was extremely rapid - would recomend.”

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Posted 1 year ago

“VISITED THIS SHOP ON LOTS OF OCCASIONS, LOVELY PLACE, GREAT PRODUCTS. I CONTINUE TO SHOP WITH THEM AND ENJOY FAST SHIPPING TIMES AND A GOOD CHOICE OF BRANDS. ITS SO IMPORTANT TO SUPPORT INDEPENDENT STORES AND IM PROUD TO BE A PART OF THEIR CUSTOMER BASE.”

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Posted 1 year ago

“Goods as advertised at a very competitive rate”

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Posted 1 year ago

“The Epicentre, just excellent for me, one of the few places that stocks XS, keep it up.”

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Posted 1 year ago

“I ordered 2 sizes of a pair of walking boots to try. Delivery was fast and accurate. One pair was perfect. The returns process for the unwanted pair was quick and easy, and the refund was done promptly. No problems, would buy from the Epicentre again.”

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Posted 1 year ago

“Easy to use website, fast delivery, amazing prices and great quality hokas.”

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Posted 1 year ago

“Banging in all ways”

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Posted 1 year ago

“Fast delivery. I didn’t keep the product but the returns process was free, easy and quick. No problem with a refund. I visit this store whenever I’m in Ambleside, highly recommended.”

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Posted 1 year ago

“It's my second pair of Comici from Mountain Equipment. I've worn them for months and they still look new. But at that price, I bought an extra pair. The service from The Epicentre was excellent!”

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Posted 1 year ago

“Great price for top Meindl boots - delivered super speedy next day!”

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Posted 1 year ago

“Great customer service with a timely response to my email enquiry and speedy delivery.”

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Posted 1 year ago

“Great service, very prompt delivery from on line order of approach shoes”

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Posted 1 year ago

“Attractive price, quick delivery”

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Posted 1 year ago

“Very easy to deal with, quick dispatch and delivery, quality kit”

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Posted 1 year ago

“Excellent service. Super quick delivery.”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,376 reviews