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The Epicentre Reviews

4.9 Rating 2,380 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,380 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Excellent service and quality clothing.
Helpful Report
Posted 4 years ago
Excellent customer service and had a small issue with an order which was resolved immediately, I also found the pricing very competitive and would recommend this shop.
Helpful Report
Posted 4 years ago
Great service. Very quick and friendly responses to a couple of queries I had. My bag etc arrived quickly. Love the Yak and yeti Christmas tree decorations . Thank you
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Posted 4 years ago
Fast delivery was very impressed by this service.Boots ordered are spot on can recommend highly .
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Posted 4 years ago
I was very pleased with my purchase and wished you weren't so far from us! Would love to come and have a browse. Great service thank you.
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Posted 4 years ago
A good shop to deal with, always very helpful, goods have all been of good quality.
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Posted 4 years ago
Excellent jacket at brilliant price, delivered promptly.
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Posted 4 years ago
Amazing service and fast delivery
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Posted 4 years ago
Website said "Item In Stock" Ordered, paid, received the confirmation. Then received an email saying - out of stock - mistake on website. Website STILL says "Item In Stock" but now also says "Email Me When Back In Stock"??? Unreliable - avoid.
Helpful Report
Posted 4 years ago
Hi I'm very sorry you were let down. We believe the jumper you wanted was removed from our shop during the first covid lockdown so we were unable to find it for you. It isn't showing on our website (marked as missing 1st December) so I think you must have found a cached page on Google (our website only shows items that our stock system believes to be in stock). Rest assured that you weren't charged for the order as we only charge your card when the order is processed. Many apologies for letting you down. Regards Sheila
Posted 4 years ago
Great range, swift delivery.
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Posted 4 years ago
I bought an Icebreaker Merino wool top from Epicentre. Excellent product, excellent price, excellent service.
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Posted 4 years ago
Great service and super quick delivery from The Epicentre.
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Posted 4 years ago
Great service goods received 3 days after order placed
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Posted 4 years ago
Superb! Best price, fast delivery and a friendly person at the end of the phone helping me choose the right size. Totally recommended!!
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Posted 4 years ago
Excellent service. Ordered wrong item which I was quickly refunded for. I then purchased the correct item which arrived expeditiously. Would shop here again.
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Posted 4 years ago
Fantastic service, extremely quick delivery. Would buy from epicentre again. Great shop too in Ambleside!
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Posted 4 years ago
prompt refund thanks
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Posted 4 years ago
Fab and quick service. Would definitely use again
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Posted 4 years ago
Fantastic service, dispatched faster than average and delievered within 2 days. Cannot fault
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Posted 4 years ago
First class service. Thank you
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Posted 4 years ago
The Epicentre is rated 4.9 based on 2,380 reviews