The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,376 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, easy to return online orders, great selection”

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Posted 2 years ago

“Excellent service, I ordered two items and when one was only suitable I received a refund on the other item as soon as they received it. I would recommend and use them again. Great service!!”

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Posted 2 years ago

“I bought these swimmers for my husband who loved them. Good value in the sale and speedy delivery. Would shop here again.”

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Posted 2 years ago

“Price was fair. Goods were well packaged and arrived pretty quickly.”

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Posted 2 years ago

“Bought online a Cotopaxi fleece. Shopped with Epicentre before, good customer service and fast delivery. Can always be relied on for this excellent service. Fleece looks lovely, too warm to wear yet.”

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Posted 2 years ago

“Would love a shop like this on my door step… so I was very lucky when I had a week in Ambleside earlier in the year to find you! Great to still get quality garments so quickly now I’m back in Norwich 🙌🏻”

The Epicentre 5 star review on 3rd September 2022

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Posted 2 years ago

“Fab shop great service delivered promptly kept informed , sadly had to return as to small but excellent free returns procedure and quick refund Thank you, have shopped here many times whole in Ambleside great shop .”

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Posted 2 years ago

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Posted 2 years ago

“First time ordering and I’m so glad I did. A very good quality product delivered quickly and exactly as expected. Thank you very much!”

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Posted 2 years ago

“High quality Arctyrex back pack, at a good price, easy to purchase and delivered quickly. Everything I want from a supplier.”

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Posted 2 years ago

“They delivered my backpack next day. I didn't expect that fast delivery. Amazing”

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Posted 2 years ago

“Pleased with product and fast delivery.”

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Posted 2 years ago

“Excellent value, my 3rd Trembler jacket which can be worn in any season, quick efficient service from the Epicentre as usual. Thanks Clive”

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Posted 2 years ago

“No transparent bag for the jacket(may be due to the sale item) Also the only one bag (mean the parcel bag) had a hole (may be made by the courier) But fortunately, the jacket is in good condition.”

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Posted 2 years ago

I'm sorry there was a problem with the state of your delivery. Unfortunately, as you didn't let us know about the issue when it arrived, we are unable to take the matter up with our delivery company, but I'm pleased there was no damage to the jacket.

Posted 2 years ago

“Great Service, quality schmutter. 👌”

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Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

“Very good price and speedy delivery”

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Posted 2 years ago

“This is the second time I have purchased from the epicentre once was in store and the second time was online. Both times the communication and efficiency is quite impressive. Information regarding receipts, orders, postage and returns is all very clear and concise. This latest purchase was of a mountain equipment jacket that was £80 cheaper due to a sale price than any other price I could find on the net. so far so good, so far so good epicentre! Thank you.”

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Posted 2 years ago

“Great service all round”

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Posted 2 years ago

“I have no hesitation buying from the Epicentre. They have a good range of gear and good sales prices, rapid delivery and excellent no quibbles returns service. I will be back!”

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Posted 2 years ago

The Epicentre is rated 4.9 based on 2,376 reviews