The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,380 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“failed to fill my original order but showed good customer service to get the problem rectified”

Helpful Report

Posted 4 years ago

“Great service thank you. I just wish I coii yo ld buy another pair off you. Perhaps you might let me know if you have any in stock now please? I would happily buy from you again.”

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Posted 4 years ago

“You can always rely on The Epicentre for quality goods and friendly knowledgeable staff. All in all, a great outdoor shop.”

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Posted 4 years ago

“Thanks very much for your help on the phone. For me being able to hear a voice is tons better than a keyboard..”

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Posted 4 years ago

“Excellent service, boots comfy, so far short walks only”

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Posted 4 years ago

“We love the Epicentre and always visit when in Ambleside”

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Posted 4 years ago

“Purchase was great but somehow the street number and post code were both wrong. Not sure how I could have got that wrong.”

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Posted 4 years ago

“The walking poles were not only cheaper than I could find elsewhere but were delivered really quickly. What more do you want?”

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Posted 4 years ago

“Quick service - would use them again.”

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Posted 4 years ago

“I love my baglett! Really well made, great value and holds more than I thought it would! And it was dispatched on the same day I ordered it. Will definitely order from The Epicentre again.”

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Posted 4 years ago

“The Epicentre had the Arcteryx jacket I’d been looking for in the colour I wanted and the price was better than I’d seen at other bigger retailers. Delivery was quick & free,”

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Posted 4 years ago

“Excellent service Extremely quick delivery Had to return item due to being to big Refund was in bank within 24 hrs of arrival”

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Posted 4 years ago

“I’ve shopped with you for many years now & you’re my first port of call for any new outdoor gear You have a good range of makes and I try to support independent shops”

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Posted 4 years ago

“All good: excellent price for my boots, very quick delivery and highly competent, polite and helpful staff. Many thanks, Viv Brooks.”

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Posted 4 years ago

“Was searching for a good quality daypack and having decided on the Deuter ACT Trail 30 found this company selling this item in the colour I wanted at a great price. Dispatch was fast and item arrived well packed. I will certainly be visiting their website when considering future purchases as I prefer to buy from the smaller retailers. As an aside the rucksack is a fabulous bit of kit which is well designed with some neat touches.”

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Posted 4 years ago

“In the good old days I used to enjoy visiting the on day trips from North Cumbria. The staff were always friendly and helpful. The shop sells my favourite brands ie Arcteryx, Patagonia, Black Diamond. However, being able to buy online has ensured my outdoor wardrobe is being kept up to date.”

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Posted 4 years ago

“Great rucksack, exactly what I was looking for to replace an old version. Great price and service from Epicentre, the rucksack arrived earlier than expected. Great service and would certainly recommend”

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Posted 4 years ago

“Great website, lots of choice at competitive prices Good delivery too”

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Posted 4 years ago

“All the staff are really helpful and friendly, and they have a fantastic range of products. I initially came into the shop for a boot fitting, but they didn't have my size so specifically ordered a pair for me which was really helpful and called me the day they placed the order and when they arrived at the shop. The lady who did my fitting was fantastic and knew exactly what shoes would fit me, and thoroughly went through all my needs with no rush. The Epicentre is probably my favourite outdoor shop in the whole Lake District and I happily order online if I'm not visiting for a while.”

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Posted 4 years ago

“Fantastic product and fantastic service”

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Posted 4 years ago

The Epicentre is rated 4.9 based on 2,380 reviews