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The Epicentre Reviews

4.9 Rating 2,381 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,381 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Superb service. Telephoned mid- afternoon about an item ,bought it and received it by post the following morning.
Helpful Report
Posted 8 years ago
Impressed from the very fast delivery. Huge diversity of high quality goods,in good price.
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Posted 8 years ago
Quick and efficient service and love my Sherpa fleece.
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Posted 8 years ago
Excellent branded product at an extremely reasonable price. The customer service was excellent with prompt dispatch and good communication.
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Posted 8 years ago
Items as described and very fast delivery +++
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Posted 8 years ago
Good range of products, well priced and very quick delivery. Very satisfied.
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Posted 8 years ago
Very good, fast service and well priced quality items.
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Posted 8 years ago
Very impressed with their range of walking clothes, good customer service, very prompt delivery. Will use again.
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Posted 8 years ago
I have discovered The Epicentre only recently. I purchased several items online and was very happy with the service. Items were dispatched immediately - very quick delivery. I like the variety of products in the shop, they stock brands which are not readily available in other shops. Items are described well however it would be helpful to have more photos on the website. I had to return a pair of boots that didn't fit and was refunded promptly without any hassle. I've been very happy with the overall shopping experience and will use this shop again.
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Posted 8 years ago
I found the whole experience painless and I am very pleased to have bought the jacket in the sale at a good price.
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Posted 8 years ago
Faultless. Great range of products and ultra quick despatch. Cant ask for more.
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Posted 8 years ago
Service exactly as listed. Reliable performance and credible comms. I bought a pair of Keen flip flops, which are right at the bottom end of the sizing bracket, so you might consider ordering a size up just to be on the safe side. Otherwise excellent flip flops. I would buy from Epicentre again on the basis of this transaction.
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Posted 8 years ago
Excellent service, fast delivery, helpful, friendly staff who responded promptly to queries. Would definitely use again. Thank you.
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Posted 8 years ago
Ordered a pair of Meindl boots at a very good price, and was very pleased with the service. I made an error with the delivery postcode,corrected this with an e-mail, and had a very prompt response late the same night. All round excellence! Very very pleased with the service.
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Posted 8 years ago
The Epiqcentre were extremely quick in processing my order with the items arriving the next day ( even though I had only paid for standard postage). Excellent
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Posted 8 years ago
Faultless service.
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Posted 8 years ago
Item just what I was looking for and cheaper than from other sites. No charge for post and packaging as over 30. 00. Payment through amazon convenient. Extremely fast delivery.
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Posted 8 years ago
Easy order; fast shipping.
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Posted 8 years ago
I ordered some hiking trousers which were delivered quickly. Unfortunately they were to big so had to send them back, however I was refunded straight away.
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Posted 8 years ago
Excellent. Arrived day after order. Usually takes things at least a week to arrive as we live in the Scottish highlands
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Posted 8 years ago
The Epicentre is rated 4.9 based on 2,381 reviews