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The Epicentre Reviews

4.9 Rating 2,376 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Pleased to find that The Epicentre's webshop is every bit as good as its physical counterpart. Great range, efficient delivery - and in this instance, they had an item that was out of stock everywhere else.
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Posted 1 year ago
I made a fantastic saving on my osprey rucksack. Excellent delivery time too
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Posted 1 year ago
Excellent friendly and very prompt service. Competitively priced goods.
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Posted 1 year ago
Very pleased with the service I received from the Epicentre. Excellent choice of products from a wide range of premium brands and very competitive prices. The return process is very simple and you receive refunds for retuned items very quickly. I have no hesitation in recommending the Epicentre it’s a first class business.
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Posted 1 year ago
Very quick supply, bought an Osprey Talon Pro rucksack, I am very pleased with it, probably the best day sack I have owned. The service from the Epicentre was excellent.
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Posted 1 year ago
Brilliant service order arrived rapidly after my order.
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Posted 1 year ago
Great prices and delivery time was so quick I couldn’t believe it - I ordered at 3pm and it was delivered the next day. Fantastic customer service when I emailed regarding an order - they replied on a Sunday!!
The Epicentre 5 star review on 6th March 2023
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Posted 1 year ago
Competitive prices, great service
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Posted 1 year ago
As previously the service from Epicentre is excellent. Delivery is so prompt and returns are really easy (I wasn't sure on size so ordered two) I would have no hesitation in using again. Prices are really competitive as well.
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Posted 1 year ago
Prompt delivery and great price!
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Posted 1 year ago
Quick service, good products and great communication.
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Posted 1 year ago
Very competitive price, prompt delivery and excellent free returns service. Glad to have found Epicentre!
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Posted 1 year ago
First time I've shopped at epicentre but very easy to order from and a fast delivery service,, lots of great quality products.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Brilliant! Quick dispatch of the item.
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Posted 1 year ago
Fantastic customer services I returned an item and immediately on return it was refunded. No fuss. Purchasing the same fast and efficient. Highly recommended
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Posted 2 years ago
Really excellent service & perfect products. After trawling through many other websites, I chose to order through The Epicentre as I liked the website, the prices were good and they had a good range of products. We were buying for a hiking trip so wanted good quality backpacks, walking poles, etc. The Epicentre had low prices and we received the well-packed order really quickly. I'll definitely be shopping here in the future. Highly recommend.
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Posted 2 years ago
Fantastic service from The Epicentre. My boots arrived the day after I ordered them. The price was very competitive and the quality was excellent. Thank you.
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Posted 2 years ago
Very easy site, simple ordering, competitive prices and good value. Quick delivery
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Posted 2 years ago
The staff are so very knowledgeable, so very helpful. I would highly recommend the shop all my friends. The lady called Sophie who helped my husband in choosing some new walking boots is a asset to your shop, she was so very helpful and knowledgeable about everything footwear. Not pushy in selling anything and fetched out a few pairs to choose from.
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Posted 2 years ago
The Epicentre is rated 4.9 based on 2,376 reviews