The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,378 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and very happy with the harness”

Helpful Report

Posted 3 years ago

“Really fast service, great item at a great price. Very happy, thank you!”

Helpful Report

Posted 3 years ago

“Unfortunately what I bought was too big so it was returned however very efficient service for the refund. Thankyou”

Helpful Report

Posted 3 years ago

“Very pleased with my purchase and prompt délivery.”

Helpful Report

Posted 3 years ago

“Store: Excellent range in a huge and the most vibrant shop, Staff are warm and friendly too; they seem to love working here! THE best outdoor store in Ambleside, the centre of adventure in England, so that's high praise indeed 😁 Web: An easy to navigate website, easy to order and even easier to return and refund with no problems.”

Helpful Report

Posted 3 years ago

“Great shop - got a really fab jacket from them. Good price and reliable delivery”

Helpful Report

Posted 3 years ago

“Excellent service. Very quick delivery but I had to send my order back as the harness was too big for my dog. Very quick delivery on second order and an easy return and refund process. All information was available on the website so no need to use the customer services. I would order from them again.”

Helpful Report

Posted 3 years ago

“Very good products and even better service! Very pleased with doggy harness, lead and toys.”

Helpful Report

Posted 3 years ago

“Excellent choice and service at a good price. I ordered the wrong size harness for my dog and it was changed free of charge and hassle free. Thank you.”

Helpful Report

Posted 3 years ago

“Really impressed with The Epicentre ......excellent service and a quality (Ruufwear) product at a really good price with fast, free delivery. I'll certainly use them again.”

Helpful Report

Posted 3 years ago

“The Epicentre had such a fast delivery service. Would definitely order off Epicentre in the future. Great discounts on ruffwear collars and loved the Osprey trail running vest. Unfortunately it was too small so it had to be returned.”

Helpful Report

Posted 3 years ago

“Purchased the Ruffwear dog harness due to the quality of the product. The website was very user friendly and the service/ delivery was superb. Would definitely use this company in the future.”

Helpful Report

Posted 3 years ago

“Excellent online ordering and fast delivery. Ruffwear dog harness is excellent product and perfect fit.”

Helpful Report

Posted 3 years ago

“Excellent communication throughout transaction, super fast delivery time, very impressed, recommended.”

Helpful Report

Posted 3 years ago

“Easy to order online, good fast delivery. I recommend using The Epicentre.”

Helpful Report

Posted 3 years ago

“Good price and fast delivery on Ruffwear dog harness. Ordering simple and straightforward. Would recommend to anyone wanting easy and quick access to good value purchases.”

Helpful Report

Posted 3 years ago

“Pleased to say minimal but positive interaction with Epicentre, due to easy ordering, prompt receipt of items and straight forward payment options. Free delivery, and importantly free returns were very welcome. Thankfully not required in this instance. Would definitely consider the Epicentre again in the future.”

Helpful Report

Posted 3 years ago

“Good pricing and fast delivery.”

Helpful Report

Posted 3 years ago

“Good website and online ordering process. Item was in stock and at a good price when compared to other UK sites. Item quickly delivered and well packaged.”

Helpful Report

Posted 3 years ago

“Easy purchase on the internet, great communication and fast delivery Would definitely recommend”

Helpful Report

Posted 3 years ago

The Epicentre is rated 4.9 based on 2,378 reviews