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The Epicentre Reviews

4.9 Rating 2,391 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,391 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Easy to order. Delivered promptly. Fleece was good quality
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Posted 4 days ago
Excellent value and quick delivery.
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Posted 4 days ago
Absolutely brilliant service from the Epicentre, ordered my boots and less than 24 hours the next day boots arrived, also returning the boots was so simple and free that you must say it was seamless, I fully recommend the Epicentre and the sale is outstanding.
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Posted 1 week ago
Great company with a lot of choice… would recommend and use again.
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Posted 3 weeks ago
Bought a Patagonia Airshed. Item arrived very quickly, and I am very pleased with it.
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Posted 4 weeks ago
Fast service and good pricing
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Posted 4 weeks ago
Great price great trainers came well packaged Will definitely be buying more from them 👌👍
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Posted 1 month ago
The best serious outdoor kit shop I have found. I'm sure being centrally located in the beautiful Lake District helps but the staff are consistently friendly, helpful and, most importantly, knowledgeable. They don't just try to sell you what they have, they take time and trouble to discuss what's the best solution for you. My son was over from his home in Canada and he must have tried on every boot on the shop before, with the help of a great measuring service and experienced advice, he settled on a high-end pair that are still doing great service in the wilds of British Columbia. Great over the phone advice and online service, too.
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Posted 1 month ago
Great speedy service
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Posted 1 month ago
Very quick and efficient delivery
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Posted 1 month ago
Absolutely wonderful outlet. Fair pricing Great customer service and the answer the phone for help and advise. Good old school service while maintaining modern equipment sales
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Posted 1 month ago
Very quick delivery and the jacket purchased fits my wife perfectly.
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Posted 1 month ago
Good product, good service. Small problem which was sorted out immediately. Highly recommend.
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Posted 1 month ago
Excellent service.
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Posted 1 month ago
Product arrived quickly, was well packaged and I really like the legging. I was pleased with the competitive price.
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Posted 1 month ago
Ordered a harness for my dog, a nine escape which is perfect. Came in quick time too. Very pleased with service.
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Posted 1 month ago
Fast delivery and good price
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Posted 2 months ago
Excellent service, order received really quickly. Thrilled with purchase.
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Posted 2 months ago
Customer service is diabolical
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Posted 2 months ago
We're very sorry that we weren't able to assist you further, but the parcel was stolen from within your building after delivery. Apparently there had been previous similar thefts. Please consider an alternative delivery address for future orders
Posted 2 months ago
Great value with welcome discount on list price of mid layer top and very prompt delivery. First class service.
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Posted 2 months ago
The Epicentre is rated 4.9 based on 2,391 reviews