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The Epicentre Reviews

4.9 Rating 2,376 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Product arrived quickly, was well packaged and I really like the legging. I was pleased with the competitive price.
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Posted 1 day ago
Ordered a harness for my dog, a nine escape which is perfect. Came in quick time too. Very pleased with service.
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Posted 1 day ago
Fast delivery and good price
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Posted 3 days ago
Excellent service, order received really quickly. Thrilled with purchase.
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Posted 6 days ago
Customer service is diabolical
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Posted 1 week ago
We're very sorry that we weren't able to assist you further, but the parcel was stolen from within your building after delivery. Apparently there had been previous similar thefts. Please consider an alternative delivery address for future orders
Posted 3 days ago
Great value with welcome discount on list price of mid layer top and very prompt delivery. First class service.
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Posted 1 week ago
Fantastic team helpful and knowledgeable. Great selection of products.
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Posted 2 weeks ago
Very prompt service. The Patagonia gilet is extremely warm and light. Perfect for keeping the body toasty. Trying it out in the cold of Camino Via de Plata/ Sanabres in two weeks.
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Posted 2 weeks ago
I have always found the staff to be helpful when visiting the store in Ambleside. My recent purchase was made online for a Mountain Equipment Gilet, which had been significantly reduced in the Sale. Delivery was 2-3 working days - Overall excellent service.
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Posted 2 weeks ago
I am keen to support local businesses but as I purchased a gift token a review is difficult. However it arrived promptly and will be enjoyed by its recipient who regularly visits the shop with confidence and can offer his high opinion as a review.
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Posted 2 weeks ago
Great service. satisfied with the purchase and the delivery.
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Posted 2 weeks ago
Super fast delivery thank you
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Posted 2 weeks ago
Quick, efficient and easy - great brands
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Posted 2 weeks ago
Quick delivery and the product was delivered in perfect condition
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Posted 3 weeks ago
Very good company, quick shipping 10/10
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Posted 3 weeks ago
Great service, prompt, efficient and good value. Would definitely use again.
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Posted 3 weeks ago
I ordered a wonderful Patagonia fleece from here and it arrived within a couple of days in perfect condition. Can’t thank you guys enough for the efficiency, would definitely order from here again!
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Posted 3 weeks ago
Came across The Epicentre when searching for a particular item - the discounted price was the lowest on offer and I decided to order in 2 sizes to see which fitted better. The website was clear, intuitive to use and glitch-free with despatch and delivery happening very quickly once the order was placed. Sending back the size I didn't want to keep was very easy using the free returns service and my account was refunded promptly. Very impressed by the online shopping experience and, above all, communication was excellent at all times. Thank you!
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Posted 3 weeks ago
I had lost hope after being scammed by a dishonest broker, but Supreme Asset7 came to my rescue. Their team was professional, understanding, and acted quickly to help me reclaim my money. They guided me through the process, kept me updated, and delivered excellent results. What seemed impossible became achievable with their expertise. If you’re in a similar situation, don’t hesitate to contact them. They are trustworthy and genuinely committed to helping victims. 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕 @𝐠𝐦𝐚𝐢𝐥 .𝐜𝐨𝐦 𝐎𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖 Highly recommended for anyone seeking justice!”
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Posted 3 weeks ago
This is an unsolicited advert - please do not click on any links!
Posted 3 weeks ago
Lovely colourful leggings. Nice quality. Happy customer
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Posted 3 weeks ago
The Epicentre is rated 4.9 based on 2,376 reviews