The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,476 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

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“Love their instagram content and products. Wanted to shop locally (online) to source a gift for a friend going through a bad time. The Hygge candle was gratefully received and the gift wrap made it all the more special for the recipient. Thanks DR”

Helpful Report

Posted 4 years ago

“I have not found any other shop where they put greater emphasis on customer care. As a customer it’s greatly appreciated. When you are purchasing an item that is slightly higher in the price range it’s important that it’s right for you and the best possible quality. The Dressing Room team are helpful and honest. It’s always a pleasure, and a real treat, to shop in store. I must add that the quality of service is just as good on-line.”

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Posted 4 years ago

“I ordered this as a little treat for my mum. She’s an NHS worker and with this current pandemic she really needed a little pick me up as she’s working so hard. The service has been 10/10. Any questions I had were answered quickly and nothing was too much trouble. The watch itself is so beautiful and my mum is very happy with her new accessory!”

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Posted 4 years ago

“Efficient and prompt service, beautifully packaged.”

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Posted 4 years ago

“Always an excellent service - I love the clothes previews and the occasional amazing discount like the one I just got on new season Air & Grace - a welcome treat when there’s so much despair out there - stay safe and in business Dressing Room team!”

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Posted 4 years ago

“Gorgeous clothes love my purchases! Beautifully wrapped and delivered super quickly.”

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Posted 4 years ago

“I was looking for a birthday gift for my lovely friend who is in her own through this period of lockdown. I thought of the Dressing Room as I have ordered from you before. You truly didn’t disappoint... beautifully wrapped and super swift ... even in these difficult times... thank you Team Dressing Room ... you have made 2 ladies smile xx”

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Posted 4 years ago

“Very fast shipping!!”

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Posted 4 years ago

“Delivery was quick, and my daughter loved it thank you 😊”

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Posted 4 years ago

“I had been following you on instagram and decided to visit you in January . Loved your shop and service ... have bought some great things. Thank you”

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Posted 4 years ago

“Great range of products with reasonable prices. The despatch was speedy and the packaging Ng was lively. I would thoroughly recommend them.”

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Posted 4 years ago

“Although I’ve never physically visited this boutique, its online shop offers a great variety of designer brands. My purchase came nicely wrapped and I’m very happy with the whole shopping experience. Will definitely be browsing for more great finds.”

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Posted 4 years ago

“I have now purchased 2 watches in the sale, Christmas presents, received one and the other on its way. Gorgeous watches and very good service I must say, may have to purchase one for my self, we all need cheering up after all with this awful virus at large.”

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Posted 4 years ago

“Quick and efficient service.”

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Posted 4 years ago

“I am so impressed by the extra effort shown by The Dressing Room. They have gone to great limits to help me with a situation and I can't thank them enough. The delivery time is amazing merchandise all quality and prices very good. Thank you Dressing Room!”

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Posted 4 years ago

Hi Brenda, That is no problem at all, we are happy to help :) If you have other styling queries or questions please do not hesitate to contact us!

Posted 4 years ago

“Really great customer service. My order was dispatched and delivered very quickly”

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Posted 4 years ago

Thank you for your great review we are happy you received your order quickly and we could provide you with our best customer service! If you have any styling queries or questions please feel free to contact us :)

Posted 4 years ago

“The Dressing Room is my go-to place for special gifts; the team go out of their way to help pick the right things and are unbelievably helpful and attentive.”

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Posted 4 years ago

Hi there! That's great to hear that you found what you were looking for :) We take pride in our customer service and are grateful for your lovely review!

Posted 4 years ago

“Good efficient service.”

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Posted 4 years ago

Thank you for this lovely review Joan :)

Posted 4 years ago

“Couldn’t recommend them enough!! Delivery was quick, customer service was fab and the gifting was luxury. Didn’t realise it was going to so nicely gift wrapped! Saved me a job. Will be shopping here again”

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Posted 4 years ago

Thank you for this lovely review! We love gift wrapping our orders so you can make your presents that little bit more special :) If you have any styling queries or questions please do not hesitate to contact us :)

Posted 4 years ago

“Amazing stock. Love my Air & Grace. Great packaging and a quick online service. Thank you!”

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Posted 4 years ago

Thank you for this lovely review! We are so happy you love our packaging, we take pride in providing our customers with top notch customer service and that all our orders are packaged to the highest standard :)

Posted 4 years ago

The Dressing Room is rated 4.8 based on 1,476 reviews